TQM customer satifaction discussion, Papers of Total Quality Management (TQM)

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ANG DE

Customer

Satisfaction Survey

CONTENTS

Overview

Core Elements

Result

Conclusion and Recommendations

"Ang De Olongapo" is a popular milk tea shop in Olongapo City, offering a diverse menu of flavors and creative drinks. Known for budget milk tea, student friendly and focus on quality ingredients. It has become a favorite spot for locals.

Overview

CORE ELEMENTS

ANG DE Customer Satisfaction Survey Result

Variety of menu options:

CONCLUSION and RECOMMENDATIONS

Addressing the lack of tables and chairs is essential for improving customer satisfaction and operational efficiency. By assessing space utilization, investing in flexible furniture, and implementing effective management strategies, businesses can optimize seating arrangements. Additionally, fostering communication with customers and exploring temporary solutions can further enhance the experience. Overall, these measures will create a more welcoming environment that accommodates customer needs while

maximizing available resources.

Recommendations: Monitor performance: Regularly review staff interactions to identify patterns and provide constructive feedback on improving efficiency. Assess Space Utilization: Evaluate the current layout and identify areas where space can be optimized to accommodate more tables and chairs. CONCLUSION