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An in-depth exploration of various questioning techniques used in focus groups and their purposes. It also introduces the concept of open-ended questions and discusses the importance of observational research in the social sciences. Different types of field studies, including participant observation, and discusses their advantages and disadvantages.
Typology: Lecture notes
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Respondents direct their response.
Reveals what is on interviewee’s mind.
Beware of questions that only appear to be open-
ended…questions with phrases such as “how satisfied”, “to what extent”, “how much”.
Avoid asking “Why” questions….can lead people
to rationalize attitudes, responses, behaviors.
Break “why” questions into different open-ended
questions: (Do not ask “Why did you attend Nipissing University?”). Instead….
Ask “What” or “How”.
Religion…..attend church services.
Homeless.…become a homeless person for several days or weeks.
Labor disputes…sit in on collective bargaining, attend union meetings, march a picket line.
Technology….enter a workplace and observe reactions of workers.
Participant Observation
In-depth Interviewing
Field Experiments
Covert Observational Studies
With Participant Observation (PO), the researcher develops close, direct attachment to group.
PO researchers adopt perspectives, share in activities & interactions, learn language, habits, & lifestyles.
Document richness, depth, meaning of social behaviors in ways that experiments & surveys cannot match.
Advantages: can directly gather data on social behaviors occurring in real social environments or contexts****. Observations occur in natural environment… less contrived & reactive.
Potential for longitudinal research…or documenting behaviors over time!
Little or no control over the context of data collection ….lots of observations can be missed.
Difficult to quantify (and statistically analyze) many observations.****.
Data usually collected from small, non- probability samples…can have dubious external validity.
Vulnerable to ethical (and even legal) issues.
PO in public settings is less problematic, gaining access is a matter of convenience & practicality.
Permission (other than from ethics committees) is typically not needed.
Once access to the site is achieved, gaining rapport with “informants” is important. With suspicious or hostile groups gaining rapport can difficult; with other groups gaining rapport can be easy.
Observe & record data ….should always be guided by hypotheses & research questions.
(1) Secondary Data Analysis, (2) Content Analysis, (3) Comparative Studies.
Secondary Data Analysis (SDA) is research based on data, usually from surveys, collected by others…such as Statistics Canada.
While popular today, SDA has a long history in sociology (Durkheim’s study of suicide used vital statistics gathered from several governments in Europe).
Gap between ideal data for testing hypotheses
and what is available from secondary sources.
Time delays…often must wait 12 to 24 months
before data is available to outside researchers. In the case of private sources (corporations), the data sets may never be made available.
Huge number of data sets out there can make
finding best one a challenge.
A method for objectively studying the content of communications (e.g., television / radio shows, books, magazines, movies, advertising etc.,).
Aside from testing hypotheses, major uses of CA include: (1) describing trends, (2) auditing communications, (3) analyzing techniques of persuasion, (4) identifying authors.
Indirect observation through examining & analyzing communications people produce and consume.