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Which attribute most accurately describes a project? The correct answer is : Projects are finite. What is an example of how project managers apply sound management techniques? The correct answer is: they break down a task further if it remains at the same percent completion despite reported progress. Which is an advantage of using a standardized project management model? The correct answer is: The model is a framework that project managers can adapt to project specifics. In the project model, what do outputs from the Plan phase become? The correct answer is: inputs to the Execute phase. A project will have a long payback period. What should the project be linked to thus increasing the chances the project will be approved? The correct answer is: Strategic facility plans Which activity is set by policy at the start of a project? The correct answer is: Estimating What should a facility manager do at the beginning of a routine project to achieve success? The correct answer is: generate a shared understanding of the end purpose of a project.
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What principle is true about the steps involved when defining project success? The correct answer is: Specifying nonessential parameters is as important as specifying essential ones. Which document may include details such as adjacency diagrams, space standards, and information on current and future staffing count for business units? The correct answer is: Statement of requirements In what document would the project manager be formally listed? The correct answer is: Project charter Which is true about the elements in a project objectives statement? The correct answer is: Schedule documentation only includes milestones for hard delivery dates. An organization gathers data on occupant space requirements, desired location, and desired cost per square meter (square foot). What other factors should be considered when listing site selection criteria? The correct answer is: Desired floor plan/stacking plan and desired amenities Which element is developed first? The correct answer is: Work Breakdown Structure (WBS)
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If an organization has narrowed the list of contractors submitting proposals but is still having trouble deciding between them, what could help? The correct answer is: Bidder presentations Which statement is true of the Execute, Monitor and Control phases of the project model? The correct answer is: These phases are often concurrently or iteratively performed. When project managers determine the level of data to collect for monitoring and controlling project work, what do they not need to verify? The correct answer is: Project work delays due to data collection are scheduled. What do project managers submit when they suggest revising the project management plan to make it feasible given the current situation? The correct answer is: change order. What is developed to review a final deliverable from an entire system perspective? The correct answer is: Checklist reviews Which statement is true about the documentation for project closure? The correct answer is: Documentation may include operations and maintenance manuals.
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A project manager wants to minimize risk and provide some independent checks and balances on contractor work. Which contract model should the organization use? Construction management Your answer is correct. Construction management is the best choice because it uses an independent consultant to supervise separate contracts with design firms and construction firms, which allows for some independent review. (Reference: 3- 2 - 10) According to the critical path method (CPM) of scheduling, what is the critical path for any project? the longest set of sequential tasks in the project. Your answer is correct. The critical path is the longest set of sequential tasks in a project and indicates the shortest possible project duration. The critical path is determined using forward pass scheduling followed by backward pass scheduling.(Reference: 3- 2 - 3) Why does a budget need to be closely integrated with the project schedule? costs are allocated to the period in which they occur. Your answer is correct. Development of the budget requires close integration with the project schedule because costs are allocated to the period in which the costs are incurred. Similarly, budget constraints can require changes to the project schedule such as completing a
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Which statement is true of communications management for an office relocation? Post-relocation orientation brochures can help employees find their way around. Your answer is correct. Post-relocation orientation brochures are one type of post- relocation communications that can help prevent occupant dissatisfaction with a move. Relocation communications are important and should not be minimal. Another stakeholder group to communicate with is customers and suppliers. Employees pack the contents of their own workstations.(Reference: 3- 2 - 7) Correct In what contract model does the owner act as the general contractor? Multiple prime contracts Your answer is correct. In multiple prime contracts, the owner acts as the general contractor and directly retains all needed subcontractors. The other models involve contracting with a contractor or firm who acts as a general contractor to get the work done.(Reference: 3- 2 -
A project manager is planning a research project to determine a sustainability policy for purchases. Which techniques could help if the project manager is trying to sequence the project tasks and determine concurrent activities? Network diagrams Your answer is correct.
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Network diagrams are methods of graphically illustrating the sequence of events and activities or tasks. The primary advantage of a network diagram is its ability to communicate simple dependencies and concurrent activities without unnecessary detail.(Reference: 3- 2 - 3) A number of tasks for a project have significant cost uncertainty when the project management plan is being developed. In this case, what would be a best practice for ensuring activities have sufficient funding? Create a contingency reserve for estimate variance. Your answer is correct. In this case, the best practice would be to create a contingency reserve, rather than padding or shorting task cost estimates. A contingency reserve can allocate funds for those activities that have unanticipated costs rather than building the cost into each uncertain activity.(Reference: 3- 2 - 4) What is true of quality management? If costs need to be reduced, quality management ensures that grade is reduced if approved as a scope change but quality is maintained. Your answer is correct. If costs need to be cut, quality management can ensure that the grade, not the quality, of materials or services is reduced in scope (i.e., simpler but has no known defects). The changes would still require approval by change control.(Reference: 3- 2 - 6)
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A performance bond is what type of risk response? Transfer Your answer is correct. Using a performance bond transfers the effects of a risk occurring and its consequences to a third party.(Reference: 3- 2 - 8) What is developed first? Work Breakdown Structure (WBS) Your answer is correct. The WBS or a set of tasks is developed first, and the other elements listed are developed using the WBS as a resource.(Reference: 3- 2 - 1) What role should be created for major projects to help ensure continued senior management/client support? Project champion Your answer is correct. A project champion is a role occupied by a member of senior management or a client. The champion remains aware and involved during the project. This person's status and authority often help to ensure continued senior management/client support of a major project.(Reference: 3- 2 - 9)
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Which graphical schedule tool could be used at a detail level by project team members or rolled up to an executive overview level? Gantt charts (bar charts) Your answer is correct. Gantt charts are frequently used on projects even if other methods are also used because they are easy to read and can present information at an executive overview level by presenting only the major tasks and milestones. They can also be expanded to show detail down to the level of the work packages.(Reference: 3 - 2 - 3) Which definition is correct? A task is a function to be performed that is detailed enough for proposals to indicate cost, schedule, and readiness and completion criteria. Your answer is correct. A task is a unit of work that is sufficiently well defined so that, within the context of related tasks, readiness criteria, completion criteria, cost and schedule can all be determined. It is a function to be performed that always consumes time and may consume resources.(Reference: 3- 2 - 2) What specifies that costs should be applied to a work package at the start of work, called front-end loading? Project costing plan Your answer is correct. The project costing plan specifies how costs are applied. Costs are applied to a work package at the start of work, called front-
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methods, there should be a section for alternates following the base bid.(Reference: 3- 2 - 11) What should NOT be in project documentation for the project team and contractors? Location of remote workers Your answer is correct. Project managers need to know roles and responsibilities, release criteria, and availability for team members. Where remote team members plan to work is not relevant.(Reference: 3- 2 - 8) When project managers determine the level of data to collect for monitoring and controlling project work, what information do they NOT need to verify? Project work delays due to data collection are scheduled. Your answer is correct. Rationale: Data should be valid, timely, and cost effective. Cost effective also means that data collection should not delay project work.(Reference: 4- 2 - 2) Which is a valid change control policy? Project managers decide the best point in a project to implement approved actions/changes. Your answer is correct. Project managers decide the best point in a project to implement approved actions/changes. For example, they could delay
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implementation of approved actions or changes if it increases the ability to integrate the change into routine work. Customers are generally not recommended as final change approvers because they may not understand the impact of a change on scope. Value engineering is frequently applied during construction or operations phases but is ideally implemented sooner. Change orders are by definition requests to change project scope.(Reference: 4- 2 - 2) What should project managers submit when wanting to revise the project management plan to make it feasible given the current situation? change order. Your answer is correct. Rationale: Suggested change orders are recommendations to change the project management plan to make it feasible given the current situation.(Reference: 4- 2 - 2) Which is true of the Execute, Monitor and Control phases of the project model? These phases are often concurrently or iteratively performed. Your answer is correct. The Execute, Monitor and Control phases are often grouped because these phases may occur concurrently. While activities are being done, the project manager monitors them and acts on the information. Project managers need to support both organizational and technical needs of a project. The project management plan is the primary input to these phases. Project managers use integration or coordination to keep these processes organized.(Reference: 4- 2 - 1)
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Generating issue logs for stakeholders can show who is assigned to each issue and the target date for resolution. Stakeholders can then see that their issues are being addressed. (Reference: 4- 2 - 2) Which pre-project actions can be done to reduce risk and increase the probability of project success? Pre-select contractors Your answer is correct. Pre-selecting contractors sends out requests only to specific contractors who have been predetermined to be acceptable. Pre- qualifying contractors, bidder meetings, and bidder presentations are project-specific tasks and so would not be useful if run as a prior project. (Reference: 4- 1 - 3) If an organization has narrowed the list of contractors submitting proposals but is still having trouble deciding between them, what might help? Bidder presentations Your answer is correct. Once proposals are received, organizations can use bidder presentations to help decide between proposals. A bidder presentation is a sales presentation that details the bidder's technical and management capabilities.(Reference: 4- 1 - 3) A project manager wants to increase control and reduce risk for a project that will begin soon. What actions should the project manager take? Increase reporting frequency by installing
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reporting technology used by a different department. Your answer is correct. Increasing the frequency of reports increases the number of control points and reduces project risk. Reporting technology includes automation that can reduce the time required for reporting. Because the answer states that this technology is already in use in a different department, it may be feasible to get it installed and add team members who are already trained in its use. Hiring an analyst could increase the quality but not necessarily the frequency of reports.(Reference: 4- 2 - 2) What is an example of an effective preventive action that a project manager could take to improve project team management? Offer paid certification training as a team reward prior to announcing a decision to base pay grades in part on certification. Your answer is correct. Linking certification as a reward for accomplishing team goals provides a motivating factor and anticipates complaints that may have occurred if the news about certification and pay grade been announced without first providing a means of achieving this goal. The other options are not examples of preventive actions.(Reference: 4- 2 - 2) If a decision is made to update the schedule in the project management plan, which is given priority? Changes affecting the critical path Your answer is correct.
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Which is true of change control? A standardized change communications process is the key to avoiding an emergency atmosphere for enacting changes. Your answer is correct. The change order process includes a standardized way to communicate changes to affected parties so that the changes can be understood and incorporated into routine work.(Reference: 4- 2 - 2) What process is verifying the scope primarily part of? deliverable and task acceptance. Your answer is correct. Verifying the scope is a deliverable and task acceptance process that occurs once work is completed on a project or a phase of the project. The other options are parts of the control scope process.(Reference: 4- 2 - 2) Which is a constructive use of rewards and recognition in project team management? Preferring team rewards over individual rewards. Your answer is correct. Team rewards are preferred over individual rewards because team rewards foster team cohesiveness.(Reference: 4- 2 - 2) A facility management (FM) organization is searching for a general contractor for a capital construction project. What would
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allow the project manager to see which contractor has the lowest price on carpeting or tile work? Standardized bid proposal form Your answer is correct. A standardized proposal form permits review of bids on a table comparing each bidder for each line item. For construction projects, bidders submit a table of bids for each line item in the detailed bid form (e.g., finish hardware, interior woodwork, etc.). (Reference: 4- 1 - 3) What can be done to better ensure a project will meet its deadline, while final contract negotiations are proceeding? Get a letter of intent Your answer is correct. A letter of intent can be issued by the owner to the contractor to allow work to begin prior to execution of the formal contract.(Reference: 4- 1 - 4) An organization using open tender/bidding is having difficulty finding qualified contractors because it has limited funds. What can be done to limit costs and increase the chances of finding a qualified contractor? Allow the work to be conducted off-site. Your answer is correct. Allowing the work to be conducted off-site may allow for a wider search area for contractors (national or international). Offering a bonus fails to limit costs. Hourly rate contracts offer less price
