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Kaseya Certified Technician in IT Glue: Final
Assessment 2025. Real Exam Questions &
Correct Verified Answers. Graded A
A number of applications are served by a configuration entitled 'APPSERVER01, select the best option to show this in IT Glue. – ANS Complete flexible assets for each application and tag APPSERVER01 in a tag field. Apps & Services are also known as? – ANS Flexible Assets As a user, which item in the top navigation bar would you use to update your time zone settings? – ANS My Account Checklists are the "what" – ANS They are for things that need to get done (action items). Think of them as the specific tasks that you may need to assign to someone to track progress all the way to completion. Documents are the "how" – ANS They are where you go to see the details on a how to complete a specific task, or to see the entire process. They may have policies, step by step directions, and more.
Flexible Asset Field – ANS A child object to a parent Flexible Asset type. This object exists to allow you to interact directly with the individual fields of a flexible asset type. Flexible Asset Type – ANS An object that defines the data structure of Flexible Assets as a table containing one or more child field objects with defined field specifications. There are multiple types of fields for different kinds of inputs such as string, text, date, and number. Given a title of an asset, "How to setup Office 365 email on your iPhone", what type of asset would this most likely be?Given a title of an asset, "How to setup Office 365 email on your iPhone", what type of asset would this most likely be? - ANSProcedural Document How do you access the Flexible Asset designer? - ANSAccount > Flexible Asset Types How do you start a manual sync? - ANSAccount > Integrations > Actions > Start Manual Sync
Embedded passwords are only related to one asset and do not have their own security permissions. One-way Sync: - ANS- All fields that sync with your PSA are Read-Only]
- Assets created in IT Glue will not sync to PSA Pick the statement that best defines a Configuration in IT Glue. - ANSIP devices/assets connected to a network, such as physical devices and virtual servers. Configurations can also be pieces of hardware that need to be controlled and managed but that do not have IP addresses, for example, a display, camera, security panel/alarm, or backup power supply. Pick the statement that best defines an Organization within IT Glue: - ANSOrganizations are companies, businesses, and other entities you do business with. Scheduled Trigger - ANSDomain Expiration, SSL Expiration, Configuration Expiration and Flexible Asset Expirations are scheduled triggers. These workflows run once every 24 hours. Assets that have changed to meet your trigger criteria since the last run will be notified as defined in the workflow actions.
The Flag feature lets you: - ANS- Create custom flags (e.g. Incomplete, Needs Review)
- Add a specific flag and description to a document to indicate what could be actioned
- Set a specific flag type as the default to ensure all new documents will automatically have this default flag added
- Filter flags in Document and Global list view based on flag type for quick identification
- Managers with access to all organizations and Administrators can create, edit, or delete flag types in Account > Flag Types
- Add Flag Types to any document a user has access to within an Organization The following are examples of Core Assets (select all that apply) - ANSPasswords Configurations The following table outlines the primary integration for each sync method: - ANSPSA only, no RMM = PSA PSA and RMM for a combined view of configuration data = PSA RMM, syncing only organizations, contacts, locations with PSA = PSA RMM only, no PSA = RMM
True or False If you type "New Email Accounts" in the search box, with the documents filter on, the results will include (select all that apply) - ANSDocuments with the word "Email" Documents with the word "New" Documents with the word "Accounts" True or False Indefinite revisions are kept for core assets (Configurations, Contacts, Locations, Passwords, Domain Tracker, SSL Tracker). - ANSTrue True or False It is important to know that any changes you make to the structure of Flexible Assets, or any Flexible Assets that you create, are global. This means that the changes you make will be present across all organizations in your account. - ANSTrue
True or False Moving and copying documents and folders does not change their existing security settings. - ANSTrue True or False Revisions are kept for Core Assets (Configurations, Contacts, Locations, Passwords, Domain Tracker, SSL Tracker). - ANSTrue True or False The icon to the left of the search field allows you to toggle between searching all organizations and just the organization you are viewing. - ANSTrue True or False Users with Creator role and above can click the "View all" button directly below the 5 most recent versions. - ANSTrue
What are the 6 core assets in IT Glue? - ANSConfigurations Contacts Locations Domain Tracker Passwords SSL Tracker What are the four key concepts of ITG? - ANSCore Assets Flexible Assets (Apps & Services) Procedural documents Related items What role does a user need in order to make modifications and create new Flexible Asset templates. - ANSUsers with the role of Manager or Administrator What three core assets sync with a PSA? Depending on capabilities. - ANSConfigurations, Contacts, and Locations When modifying documents, the creator role ... - ANScannot delete any documents or folders.
Where do you find matching options? - ANSAccount > Integrations > Actions > Matching. Where would you find a particular asset type for all clients? - ANSin the Global tab Where would you find your own organization? - ANSin Organizations Which button on the top navigation bar will show you all assets for organizations you have access to? - ANSGlobal Which of the following contains a list of examples that are Apps & Services you would document using a flexible asset? - ANSApplications, File Sharing, and Wireless Which of the following is NOT available in the document editor? (select all that apply) - ANSRelated Items Which of the following items is NOT a feature of the Document Editor? - ANSReal- time collaboration
