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Documento del examen de mercadotecnia de la universidad tecnológica de san luis potosí, unidad 1. Contiene definiciones, aplicaciones y conceptos básicos de mercadotecnia, mercadotecnia de segmentos, mercadotecnia global y el uso de la jerarquía de necesidades de maslow en el estudio de la mercadotecnia.
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Es el conjunto de atributos tangibles o intangibles que la empresa ofrece al mercado meta.