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Detailed procedures for various frontline services offered by the university of the philippines diliman academic units, including changing degree programs, requesting for certificates, and applying for graduation. It outlines the required forms, fees, and maximum transaction times for each service, as well as the schedule of availability. The document aims to ensure efficient and transparent service delivery to students.
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The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Type of Fr on tl i ne Ser vi c e: REQU EST FO R DO CU ME NT S/CE RTI FI CATI O NS
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm)
Who May Avail of the Service : Undergraduate/Graduate Students What are the requirements : Properly accomplished request forms
For Undergraduate Students Amount Processing* Batch Ranking (Graduates only) Php20.00/copy
Three (3) working days
Candidacy Php20.00/copy Completion Php20.00/copy Currently Enrolled Php20.00/copy Enrollment Php20.00/copy Expect to Graduate Php20.00/copy GWA (General Weighted Average)/Certification Php20.00/copy Non-Contract Php20.00/copy Other University LAE Package Php40.00/copy Permit to Transfer Php20.00/copy Proposal/Final Defense Result Php20.00/copy Remaining Units Php20.00/copy Subjects Credited in Curriculum Php20.00/copy Submitted Bound Copies at TCG Php20.00/copy True Copy of Grades (TCG) for Students admitted 2000 and above Php20.00/set Units Earned Php20.00/copy UP LAE Package Php60.00/copy Year Level (Attached Photocopy of Form 5) Php20.00/copy Academic Standing Php20.00/copy
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Ranking in Class (degree program) Php20.00/copy Honorific Scholars Php20.00/copy Not yet Covered by MRR Php20.00/copy No Pending Case Php20.00/copy Extra Uncredited Subjects Php20.00/copy Admission to New Course Php20.00/copy With Normal Academic Load Php20.00/copy No Grades of “4.”, “5.0 ”, “DRP”, or “INC” Php20.00/copy GPA (Grade Point Average) Php20.00/copy SDC/CIC served Php20.00/copy
*Amount depends upon College rate
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Accomplish REQUEST FOR CERTIFICATION FORM
Receive/review accomplished request form, advise student to pay at the cashier and return with the receipt for payment
Three (3) minutes maximum transaction time
Officer of the Day/Frontline Staff
2 Pay at the cashier Process payment and issue Official Receipt
Ten (10) minutes Cashier Please refer to Table 1
with Official Receipt 3 Submit request form Evaluate status of students
Three (3) minutes maximum transaction time
Officer of the Day/Frontline Staff 4 Wait for the request to be processed Prepare/Make the Three (3) minutes Officer of the
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Honorable Dismissal, Cert of GMC, Cert of Non-Contract, BC, MC, Employment Cert and Official Receipt (OR)
For foreign applicants: Passing TOEFL/IELTS/Certific ate of English as Medium of Instruction/Passport 2 Submit Official Receipt of Application Fee
Evaluate/Process application (Verification of documents, Exam, Interview – may vary within Colleges)
Four (4) weeks after the deadline for filing of Application for Admission
Student Records Evaluator (SRE) College Secretary Admission Committee
3 Accept Change of Program form Release of List of Admitted Students
Three (3) weeks after the evaluation process
Frontline Staff
Posting the result of the application at the College website/facebook page/email/Letter of Acceptance or Rejection 4 Secure Admission Slip from the College
OCS/RO/GPO One (1) week after release of results depending on the complete submission of requirements
Frontline Staff College Secretary
To submit ONLY whichever is applicable: OTR/Updated TCG,
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Plan/Program of Study, Med Cert, College Clearance, Permit to Transfer, University Admission Slip END OF TRANSACTION
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Undergraduate/Graduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Submit letter of appeal endorsed by Adviser and the Department Chair
Evaluate scholastic standing of the student
3 working days
(undergraduate/g raduate) 2 Pay the AWOL fee Prepare college admission slip
Frontline Staff PhP 225.00 Order of Payment Form /Official Receipt 3 Secure the signature of the College secretary
Frontline Staff from Admissions Office, OUR
College Admission Slip
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Undergraduate/Graduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Accomplish SUBSTITUTION FORM Act on the request for substitution of a course.
Three (3) minutes maximum transaction time
Frontline Staff SUBSTITUTION FORM 2 Submit the accomplished Request for Substitution of Courses Form and a photocopy of the syllabus of the course to be substituted to the Student Records Evaluator
Examine validity of the filled out form:
Three (3) days maximum transaction time
Student Records Evaluator (SRE) College Secretary
3 A. Get approval/ disapproval of Department Chair of Subject required
Department Chair of Subject required
One ( 1 ) week maximum transaction time
Frontline Staff
4 Go back to your College to get approval of your DEAN
Secure approval of the Dean
Two (2) working days Frontline Staff Dean’s Office
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
5 Submit approved SUBSTITUTION FORM to the Office of the University Registrar (OUR), keep one (1) copy with the OCS and, give one (1) copy to the student
Three (3) minutes maximum transaction time
Officer of the Day/Frontline Staff
6 Record substituted subject in student’s Checklist
Three (3) minutes maximum transaction time
SRE Substitution Form Student Checklist END OF TRANSACTION
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Undergraduate/Graduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Request to validate some of your courses taken by submitting a copy of your Official Transcript of Record (OTR) to the Office of the College
Three (3) minutes maximum transaction time
Office of the College Secretary (OCS)/ Records Office
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
per validated subject on scheduled time of recording/updating checklists of students
ACWV Form
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Undergraduate/Graduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Submit accomplished form duly signed by the Office of Counselling and Guidance (OCG).
Check received form
3 working days
Frontline Staff None
Secure approval of the College Secretary
College Secretary
Transfer to Non- major Status Form and College Admission Slip and Request for Medical Certificate, if applicable END OF TRANSACTION
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Undergraduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Submit accomplished form duly signed by the OCG and application letter duly signed or endorsed by the Department Chair/Institute Director
Check the received form
3 working days
Frontline Staff None
(^2) Secure approval of the
College Secretary
Transfer to Voluntary Shifting- out Status Form END OF TRANSACTION
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Undergraduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Submit accomplished form duly signed by the Program Adviser
Check the standing of the eligibility of the student (^) 3 working days
Admin staff
2 Secure the signature of the Dean
Dean None
Request to Cross- Register Form END OF TRANSACTION
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Undergraduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Submit accomplished application with supporting documents (as set by the College) to the OUR. Pay application fee.
See OUR for guidelines
as per OUR deadline
SRE None
(^2) Inquire for the schedule of
application processes
Inform the applicant of the interview dates (see Department concern) 3 Inform the applicant of the result 4 Submit requirements
Issue notice/college admission slip
Notice/College Admission Slip END OF TRANSACTION
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Undergraduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Submit accomplished form duly signed by the Adviser, the Department Chair/Institute Director.
Secure the signature of the College Secretary and the Dean
during registration Frontline staff None
Permit to Underload Form
END OF TRANSACTION
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Graduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Submit deferment letter/form stating the reason
Receive form/forward them to the respective Department/Institute Program Committee
3 working days
SRE/College Secretary/Associa te Dean for Academic Affairs and Dean
None
2 Secure approval from College Secretary/Dean/ADAA
Copy of approved of Deferment Letter if applicable END OF TRANSACTION
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Graduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Submit accomplished form, duly signed by the SRE, Program Coordinator Department Chair/Institute Director
Must secure the signatures of the College Secretary & Dean and forward the approval to the Office of the University Registrar
3 working days SRE None None
The reckoning of the duration of activity starts when the client is being attended to by the person-in-charge of the transaction
Schedule of Availability of Service : Monday - Friday (8:00 am to 5:00 pm) Who May Avail of the Service : Undergraduate/Graduate Students What are the requirements : Properly accomplished request forms
Step Applicant/Client Service Provider Duration of Activity * Person-in-charge Fees Form 1 Secure application form and/or Submit letter of application
Evaluate application based on the criteria set by the Scholarship committee
1 week
Office of the College Secretary Staff
2 Student waits for the request to be processed
Refer list of applicants to the Scholarship committee 1 day^
Scholarship committee N/A 3 Inform the student of the result of the application
1 day College Staff N/A
4 Refer the accepted applicants to the governing scholarship
1 day College Staff N/A