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SAIGON UNIVERSITY FACULTY OF FOREIGN LANGUAGES
To provide practical assistance (i.e. comprehensive guide and reference ) in writing commercial correspondences of all kinds To familiarize with the structure , presentation , content , and styles of various types of correspondence and their transactions To help Ss develop skills and confidence in producing international business correspondences
CHAPTERS 1&2: INTERNATIONAL BUSINESS WRITING BASICS CHAPTER 3: INQUIRY & REPLY LETTER CHAPTER 4: ORDER LETTER CHAPTER 5: PERSONNEL APPOINTMENT CHAPTER 6: COMPLAINT LETTER CHAPTER 7: ADJUSTMENT LETTER CHAPTER 8: PAYMENT LETTER
Introduction to the topic and explanation of key terms and functions of the org. involved Analysis of objectives to aim for while writing Example correspondence and transactions, also comprehension questions Summary of points to remember