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Healing and Healing for Practical Nursing, Study notes of Management of Health Service

Practical Nursing Semester 1, 2024

Typology: Study notes

2023/2024

Available from 11/18/2024

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MODULE 8
Chapter 2: The Canadian Health Care Delivery System
(Pages 19–32)
Petrucka, P., & Meszaros, M. (2024).
Overview of the Canadian Health Care System
The Canadian health care system is a universal public system, which means that most
residents are covered by provincial/territorial health plans. It is primarily publicly funded but
is delivered through a combination of public and private providers.
Key Features of the Canadian Health Care System:
1. Canada’s Health Act (1984):
The Canada Health Act (1984) is the cornerstone of the Canadian healthcare
system, ensuring universal access to medically necessary hospital and physician
services without out-of-pocket costs.
The Act outlines five key principles for health care: public administration,
comprehensiveness,universality,portability, and accessibility.
2. Medicare:
Canada’s public health insurance system, known as Medicare, is funded through
general taxes and administered by each province/territory.
Medicare ensures that all residents have access to essential medical
services, such as hospital care, physician services, and surgeries, without
paying directly at the point of service.
3. Provincial and Territorial Health Systems:
While the federal government sets overarching policies and provides funding, the
provinces and territories are responsible for the organization and delivery of
health services within their jurisdictions.
This leads to regional variations in service delivery, funding, and even access to
care.
4. Health Care Services:
The system is organized into primary, secondary, and tertiary care:
Primary care is the first point of contact (e.g., family doctors).
Secondary care involves more specialized services (e.g., hospital-based
care).
Tertiary care is the highest level of specialized care (e.g., specialized
surgery, trauma care).
5. Health Care Professionals:
Nurses, physicians, and allied health professionals are the backbone of the
healthcare workforce. Nurses play a significant role in primary and community
care settings, as well as in hospitals.
6. Challenges and Opportunities:
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MODULE 8

Chapter 2: The Canadian Health Care Delivery System

(Pages 19–32) Petrucka, P., & Meszaros, M. (2024). Overview of the Canadian Health Care System The Canadian health care system is a universal public system , which means that most residents are covered by provincial/territorial health plans. It is primarily publicly funded but is delivered through a combination of public and private providers. Key Features of the Canadian Health Care System:

  1. Canada’s Health Act (1984) : ○ The Canada Health Act (1984) is the cornerstone of the Canadian healthcare system, ensuring universal access to medically necessary hospital and physician services without out-of-pocket costs. ○ The Act outlines five key principles for health care: public administration , comprehensiveness , universality , portability , and accessibility.
  2. Medicare : ○ Canada’s public health insurance system, known as Medicare , is funded through general taxes and administered by each province/territory. ○ Medicare ensures that all residents have access to essential medical services , such as hospital care, physician services, and surgeries, without paying directly at the point of service.
  3. Provincial and Territorial Health Systems : ○ While the federal government sets overarching policies and provides funding, the provinces and territories are responsible for the organization and delivery of health services within their jurisdictions. ○ This leads to regional variations in service delivery, funding, and even access to care.
  4. Health Care Services : ○ The system is organized into primary, secondary, and tertiary care: ■ Primary care is the first point of contact (e.g., family doctors). ■ Secondary care involves more specialized services (e.g., hospital-based care). ■ Tertiary care is the highest level of specialized care (e.g., specialized surgery, trauma care).
  5. Health Care Professionals : ○ Nurses, physicians, and allied health professionals are the backbone of the healthcare workforce. Nurses play a significant role in primary and community care settings, as well as in hospitals.
  6. Challenges and Opportunities :

Wait times , aging population , cost control , and access to care in remote areas are ongoing challenges in the Canadian system. ○ However, innovation , such as telehealth and integrative care , presents opportunities for improving access and quality of care.

Chapter 36: Integrative Health Care

(Pages 817–832) Gibson, D. (2024). What is Integrative Health Care? Integrative Health Care (IHC) is an approach to healthcare that combines conventional medicine with complementary therapies , such as acupuncture, massage, herbal medicine, and mindfulness, to treat the whole person —body, mind, and spirit. Key Components of Integrative Health Care:

  1. Holistic Approach : ○ IHC focuses on treating the whole person , not just the disease or symptoms. It recognizes that health is influenced by a combination of physical, emotional, social, and spiritual factors.
  2. Collaboration Between Practitioners : ○ Integrative health involves collaboration among conventional healthcare providers (e.g., doctors, nurses) and complementary and alternative practitioners (e.g., naturopaths, acupuncturists, chiropractors). ○ It emphasizes the importance of interdisciplinary teamwork to provide the most comprehensive care possible.
  3. Evidence-Based Practices : ○ Although complementary therapies have historically been viewed with skepticism in the medical community, integrative health is grounded in evidence-based practices. Practitioners use therapies that have been scientifically validated to enhance health outcomes. ○ Complementary treatments may include mindfulness , yoga , acupuncture , herbal remedies , and dietary modifications , among others.
  4. Patient-Centered Care : ○ IHC places a strong emphasis on patient involvement in decision-making about their health care. It encourages patients to take an active role in their treatment plan and considers their preferences , values , and lifestyle when developing care strategies.
  5. Emphasis on Prevention :

Primary Health Care refers to the first point of contact in the healthcare system. It focuses on comprehensive, community-based care that addresses a broad range of health needs, including preventive care , health promotion , and management of chronic conditions. Here are the likely core elements of a Primary Health Care Position Statement :

1. Definition of Primary Health Care

Primary Health Care is a comprehensive approach to providing health services that are accessible , affordable , and person-centered. ● It is about first-contact care —the entry point into the health system—offering a wide range of services, including preventive care, treatment of common illnesses, health education , and chronic disease management.

2. Principles of Primary Health Care

Accessibility : Ensuring that healthcare services are available when needed, regardless of where people live, their economic status, or other barriers. ● Comprehensiveness : Addressing all aspects of health, including physical , mental , and social well-being. ● Continuity : Establishing long-term relationships between patients and their primary care providers, ensuring that health issues are managed over time. ● Coordination : Facilitating communication and collaboration among various healthcare providers and services to ensure continuity and comprehensive care for patients. ● Community Participation : Engaging communities in decision-making, health planning, and in the identification of their health needs.

3. Importance of Nurses in Primary Health Care

● Nurses are essential members of primary care teams who play a crucial role in delivering care across the health continuum. ○ Nurse Practitioners (NPs) , for example, provide primary care, diagnosis, treatment, and follow-up care. ○ Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) are also integral in health promotion , disease prevention, and chronic disease management.

4. Health Promotion and Disease Prevention

● PHC emphasizes prevention and health promotion as foundational elements, aiming to reduce the burden of disease through: ○ Health education on lifestyle choices such as healthy eating, physical activity, and smoking cessation.

Immunization programs , screening for early detection of diseases (e.g., cancer, diabetes), and mental health support.

5. Addressing Social Determinants of Health

● The position statement might highlight how social determinants of health (e.g., income, education, housing, and access to clean water) influence health outcomes. ● Primary Health Care works to address health inequities by ensuring that underserved and marginalized populations have equitable access to care.

6. Interprofessional Collaboration

Team-based care is emphasized in PHC, where health professionals from various disciplines (e.g., physicians, nurses, social workers, dietitians) work together to address patient needs. ● Nurses, particularly nurse practitioners , are increasingly seen as key players in collaborative teams that provide comprehensive care for individuals and communities.

7. Patient-Centered Care

● PHC promotes a patient-centered approach , where care is tailored to meet the individual needs of patients. ● It involves active patient engagement in decision-making about their health, ensuring that care is respectful of and responsive to individual preferences, needs, and values.

8. Integrating Technology in Primary Health Care

Telemedicine and other digital health tools are becoming increasingly important in providing accessible care , particularly in remote or underserved areas. ● Technology can also enhance patient education , allow for remote monitoring of chronic conditions, and improve access to specialists.

9. Equity and Access

● A primary focus of PHC is ensuring equitable access to health services for all Canadians, especially for vulnerable populations (e.g., Indigenous peoples, people living in rural or remote areas, immigrants, and low-income individuals). ● Efforts should be made to eliminate barriers to healthcare, including financial, cultural, or geographic barriers.

10. Challenges in Primary Health Care

Workforce shortages and wait times in primary care are ongoing issues in Canada’s healthcare system.

● Nurses should assess the safety of complementary therapies in the context of the patient’s overall health, and provide information that helps patients make informed decisions. ● It is crucial that nurses document the use of complementary therapies in patient records, especially if they are involved in recommending or facilitating the therapy.

4. Informed Consent ● Nurses should ensure that patients are provided with clear and accurate information about the potential benefits and risks of complementary therapies. ● Informed consent should be obtained for any complementary therapies suggested, ensuring that patients understand the rationale and possible outcomes. 5. Ethical Considerations ● Nurses must be aware of the ethical implications of incorporating complementary therapies into care. Ethical practice involves balancing the patient’s wishes with the nurse’s professional judgment and the best available evidence. ● It is important for nurses to respect patient autonomy , meaning that patients should make the ultimate decision about their care, including whether to use complementary therapies. 6. Integrating Complementary Therapies into Nursing Practice ● When complementary therapies are appropriate and safe, nurses can incorporate them into care plans by discussing them with other healthcare providers. ● Nurses should consider multidisciplinary collaboration when discussing complementary therapies as part of a comprehensive care plan. 7. Education and Training ● Nurses who wish to provide or support complementary therapies should pursue specialized education and training to ensure they have the necessary knowledge and skills to practice safely. ● The CNO encourages ongoing education to stay informed about the latest evidence regarding the safety and effectiveness of complementary therapies. 8. Regulation and Accountability ● Nurses are accountable for their actions when providing complementary therapies. They must adhere to their professional and regulatory obligations set out by the College of Nurses of Ontario (CNO). ● The CNO provides resources and educational tools to support nurses in navigating their responsibilities regarding complementary therapies. 9. CNO’s Expectations for Nurses

Scope of Practice : Nurses should only provide therapies that fall within their defined scope of practice , which includes their competency level and qualifications. ● Nurses should not provide complementary therapies that are outside their expertise unless they have specialized training and certification. ● Nurses must practice within the law and adhere to CNO standards, guidelines, and ethical frameworks when engaging in complementary therapies.

CNO Practice Guideline: Complementary Therapies (2014)

1. Definition and Scope of Complementary TherapiesComplementary therapies are non-mainstream practices used alongside conventional medical treatments to improve patient health and well-being. These can include practices such as acupuncture , herbal remedies , massage , chiropractic care , mind-body interventions (e.g., meditation), and others. ● Nurses may recommend or support these therapies as part of a holistic approach to care, but only if they are evidence-based and safe. 2. Nurse's Role in Complementary Therapies ● Nurses have a professional responsibility to assess, monitor, and, where appropriate, support the use of complementary therapies, while always ensuring that patient safety is maintained. ● Nurses are expected to integrate complementary therapies into care plans in a way that complements conventional treatments, rather than replacing them. They must collaborate with the healthcare team and ensure that complementary therapies are not contraindicated or likely to interfere with primary treatments. 3. Evidence-Based Practice ● Complementary therapies should only be used if there is sufficient evidence supporting their safety and efficacy. ● Nurses should be aware of current research and make informed decisions based on the best available evidence regarding complementary therapies. ● The CNO encourages nurses to stay current with guidelines , research, and training on complementary therapies, ensuring that they apply them appropriately in clinical settings. 4. Informed ConsentInformed consent is essential when recommending or using complementary therapies. Nurses must ensure that patients have adequate information to make informed decisions about their treatment options. ● Information should include: ○ The nature of the therapy being recommended. ○ Possible risks and benefits of the therapy.

10. Recommendations for NursesContinual Education : Nurses are encouraged to pursue further training and professional development if they wish to practice complementary therapies safely. ● Consultation with Experts : When uncertain, nurses should seek guidance from qualified practitioners or subject matter experts to ensure the safety and appropriateness of complementary therapies. ● Patient Education : Nurses should educate patients on the role of complementary therapies in their overall care, ensuring that patients are informed about possible risks and benefits.

MODULE 9:

Chapter 21: Patient Education

(Pages 326-343)

1. The Importance of Patient EducationPatient education is a vital component of nursing care. It helps patients understand their conditions, treatment options, and how to manage their health, improving both short-term and long-term outcomes. ● Effective education can empower patients to make informed decisions, enhance their compliance with treatment plans, and improve their overall quality of life. 2. Goals of Patient EducationPromote Health and Prevent Illness : Teaching patients about healthy lifestyle choices, such as nutrition, exercise, and smoking cessation, helps prevent illness. ● Improve Health Literacy : Nurses help patients understand medical terminology, procedures, and medications to reduce confusion and increase confidence. ● Support Self-Management : Educating patients on managing chronic conditions (like diabetes or hypertension) encourages adherence to treatment regimens and empowers them to take an active role in their health. ● Enhance Recovery : Post-surgery or after an illness, patient education ensures patients know how to care for themselves, manage medications, and recognize signs of complications. 3. Theories and Models of Patient EducationLearning Theories : Understanding how people learn is fundamental to effective patient education. The three main learning theories applicable in nursing include: ○ Behaviorism : Learning occurs through stimulus-response actions and reinforcement (rewards).

Cognitivism : Focuses on understanding and mental processes, where learning occurs as a process of internalizing knowledge. ○ Constructivism : Emphasizes active learning where learners build on existing knowledge and experiences. ● Models of Health Education : Several models help guide nursing practice in patient education: ○ The Health Belief Model : Focuses on patients’ perceptions of risk and how this affects their decision to engage in health-promoting behavior. ○ The Transtheoretical Model (Stages of Change) : Describes how individuals move through stages of change (precontemplation, contemplation, preparation, action, and maintenance) when making health-related changes.

4. Factors Influencing Patient LearningAge and Developmental Stage : Children, adults, and older adults all learn differently. Tailoring education to the developmental level of the patient is crucial for effective communication. ● Cognitive Abilities : Patients’ understanding depends on their ability to process and retain information. Cognitive impairments, such as dementia or learning disabilities, may require alternative teaching strategies. ● Language and Culture : Nurses must be aware of language barriers and cultural differences. Using clear language, interpreters, and culturally sensitive approaches ensures inclusivity and improves understanding. ● Health Literacy : A patient’s ability to understand and act on health information significantly affects their ability to manage their health. Nurses should assess health literacy and adjust teaching accordingly. ● Emotional State : A patient’s emotional state (anxiety, depression, fear, etc.) can impact their ability to learn. Nurses should address emotional needs and create a supportive environment to enhance learning. 5. Teaching Strategies for NursesAssessing Learning Needs : Nurses should begin by evaluating the patient’s knowledge, skills, and readiness to learn. This may involve direct questions or assessment tools (e.g., health literacy screenings). ● Setting Learning Objectives : Clear, specific, and achievable goals help guide the learning process. These objectives should be tailored to the patient’s needs and level of understanding. ● Choosing Teaching Methods : Various teaching methods may be employed, depending on the patient’s needs: ○ One-on-One Education : Direct interaction allows the nurse to tailor information to the patient’s needs. ○ Group Education : Useful for educating patients on common conditions (e.g., diabetes) and promoting peer support.

Older Adults : Education for older adults should consider sensory impairments, cognitive changes, and potential multiple health conditions. Techniques should include simplified instructions, repetition, and offering support through caregivers.

9. Evaluating and Documenting Teaching ● Effective evaluation of patient education ensures that learning goals have been met and helps guide future interventions. Nurses should also document the education process, including patient responses, teaching strategies, and any follow-up needs

Client-Centered Teaching (RNAO)

Overview Client-centered teaching is a model of care that focuses on providing education and information that respects and responds to the individual needs, preferences, and values of clients. It promotes an active partnership between the healthcare provider (typically the nurse) and the client, with the goal of empowering clients to take an active role in managing their health and making informed decisions about their care. Key Principles of Client-Centered Teaching

  1. Respect for the Client's Autonomy ○ Clients are encouraged to actively participate in decisions about their health. Nurses should respect each client’s right to make decisions based on their own values, preferences, and priorities. ○ Education should be delivered in a way that helps clients make informed choices without imposing decisions on them.
  2. Holistic Approach ○ Client-centered teaching looks at the whole person , not just the health condition. It considers the client’s physical, emotional, social, and cultural context. ○ It recognizes that healthcare is not just about the diagnosis but also the broader aspects of a person’s life that affect their health, including their family, community, and cultural beliefs.
  3. Collaboration and Partnership ○ Teaching is most effective when collaborative. The nurse works as a partner with the client, ensuring that they are involved in the planning, delivery, and evaluation of the education process. ○ Nurses need to listen to clients' concerns and understand their perspectives to ensure that education is meaningful and relevant.
  4. Empowerment ○ The goal of client-centered teaching is to empower clients to take control of their own health. Nurses facilitate this empowerment by helping clients understand their condition, treatment options, and the importance of self-care.

○ Clients are provided with the tools and resources they need to make informed decisions , manage their conditions, and navigate the healthcare system.

  1. Individualized Learning ○ Education should be customized to meet the specific needs of each client, taking into account their learning style , health literacy , and cultural background. ○ Nurses should assess the client’s current knowledge, readiness to learn, and preferred methods of learning (e.g., written materials, verbal communication, hands-on demonstrations, etc.).
  2. Clear Communication ○ Effective client-centered teaching relies on clear, simple, and concise communication. Complex medical terminology should be simplified, and important information should be repeated or reinforced to ensure the client’s understanding. ○ Using teachable moments —times when the client is ready to learn—can help reinforce information. For instance, a nurse might provide education about a health condition when a patient is experiencing symptoms related to that condition.
  3. Cultural Sensitivity ○ Nurses must consider the cultural context of the client when delivering education. This includes being aware of cultural beliefs , values, and customs that may affect how clients perceive health information and make decisions. ○ Culturally sensitive education should use language and examples that resonate with the client’s personal and cultural context.
  4. Ongoing Assessment and Evaluation ○ Continuous assessment of the client’s understanding and learning progress is essential. This can be done using tools like the teach-back method , where clients are asked to repeat or demonstrate what they have learned to confirm understanding. ○ Nurses should provide feedback and adjust teaching methods as needed to address gaps in knowledge and ensure that learning goals are met. Benefits of Client-Centered TeachingIncreased Patient Satisfaction : Clients who feel involved in their care are more likely to be satisfied with the treatment and education they receive. ● Improved Health Outcomes : By understanding their conditions and how to manage them, clients are more likely to follow treatment plans, take medications as prescribed, and engage in self-care practices. ● Better Communication : A client-centered approach fosters open communication, which can lead to stronger nurse-client relationships and better understanding of health issues. ● Empowered Clients : Clients who are educated about their health are more likely to feel confident in managing their conditions and making informed decisions about their care. Implementing Client-Centered Teaching

2. Page 348-349: Cognitive Developmental TheoriesCognitive Development : Focuses on how children’s thinking evolves as they grow, and how cognitive abilities influence their ability to understand the world and make decisions. ● Jean Piaget : ○ Piaget’s stages of cognitive development emphasize how children move through distinct stages of mental operations. ○ His theory is central to understanding the progression from simple to more complex thinking. ● Lev Vygotsky : ○ Vygotsky introduced the idea that cognitive development is shaped by social interactions and cultural influences. ○ He introduced the concept of the Zone of Proximal Development (ZPD) , which describes the gap between what a child can do independently and what they can achieve with guidance from others. ● Bruner : ○ Bruner proposed the theory of scaffolding , which suggests that learners build on existing knowledge with the support of teachers or peers, eventually gaining independence. ○ Emphasized the importance of a learner’s environment in shaping development. 3. Page 350: Kohlberg’s Theory of Moral DevelopmentKohlberg’s Stages of Moral Development : ○ Kohlberg’s theory expands on Piaget’s work and suggests that moral development occurs in three levels with two stages in each: 1. Preconventional Morality (Stage 1: Obedience and Punishment, Stage 2: Individualism and Exchange) 2. Conventional Morality (Stage 3: Interpersonal Relationships, Stage 4: Maintaining Social Order) 3. Postconventional Morality (Stage 5: Social Contract and Individual Rights, Stage 6: Universal Principles) ○ The theory suggests that individuals move through these stages of moral reasoning in an orderly, predictable manner, influenced by both cognitive development and social experiences. 4. Page 352: Erikson’s Theory of Eight Stages of LifeErik Erikson’s Psychosocial Development Theory : ○ Erikson’s theory divides human development into eight stages, each defined by a psychosocial conflict. ○ Key Stages : ■ Infancy (Trust vs. Mistrust) : Developing trust in caregivers. ■ Early Childhood (Autonomy vs. Shame/Doubt) : Gaining independence and confidence in one’s abilities.

Preschool (Initiative vs. Guilt) : Exploring initiative and asserting control over the environment. ■ School Age (Industry vs. Inferiority) : Developing competence and working with others. ■ Adolescence (Identity vs. Role Confusion) : Establishing personal identity and direction. ■ Young Adulthood (Intimacy vs. Isolation) : Forming intimate relationships and social connections. ■ Middle Adulthood (Generativity vs. Stagnation) : Contributing to society and future generations. ■ Late Adulthood (Integrity vs. Despair) : Reflecting on one’s life with a sense of fulfillment or regret. ■ Table 22.5 provides an overview of these stages, offering insights into the central psychosocial conflict at each developmental milestone. ■ Erikson’s legacy : This theory emphasizes the importance of social interactions and community support in shaping identity and psychological well-being across the lifespan.

Chapter 23: Conception Through Adolescence (Potter & Perry, 7th Ed.)

Pages 369-394: Infant to AdolescenceInfant (0-12 months) : ○ Development in infancy is largely physical with key milestones such as crawling, babbling, and developing a secure attachment to caregivers. ○ Infants rely on caregivers for emotional and physical care, and trust in these caregivers is central for future development (as per Erikson’s stage of Trust vs. Mistrust ). ● Toddler (1-3 years) : ○ This stage is characterized by developing autonomy. Toddlers begin exploring their environment and developing a sense of independence. ○ They engage in symbolic play and start to use words to communicate. The challenge at this stage is to assert independence while learning boundaries. ● Preschool (3-6 years) : ○ During preschool years, children develop initiative. They begin to plan and execute activities, showing curiosity and creativity. ○ Erikson’s stage of Initiative vs. Guilt describes the tension children experience as they try to assert control over their world and are sometimes discouraged or disciplined. ● School-age (6-12 years) : ○ Children develop industry and become focused on developing competencies and acquiring skills. Peer relationships and school performance become important.