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Happy Jage ooha ghehe, Summaries of Law

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TOURISM POLICY PLANNING AND DEVELOPMENT
(CHAPTERS 6-11)
CHAPTER 6: IMPLEMENTING THE TOURISM
DEVELOPMENT PLAN
A tourism development plan that does not get
implemented is a waste of resources. Therefore,
implementing the TDP is the logical next step. However,
there are a few more steps to take for this to happen. A
crucial step is to get the plan adopted by the local
government unit. That way, the TDP gains a legal basis
for projects indicated in the plan for subsequent resource
allocation. formally adopt the plan; prioritizing tourism
projects; and capacity building of local stakeholders.
This tourism development plan will be realized if the
concerned LGU executes the following steps:
1. formally adopt the plan;
2. prioritizing tourism projects; and
3. capacity building of local stakeholders
Adoption of the plan
According to the Tourism Guidebook for LGUs
Supplemental Reading Number 3 (DOT et al.,
2014), the TDP must first be approved by the city
or town mayor (local chief executive) to pave the
way for its implementation. For this reason, the
LCE should be a strong advocate to tourism in
their LGU. if there is no meeting of minds between
the LGU and tourism stakeholder on this issue,
the TDP could very well end up as a finished but
forgotten document.
Prioritizing programs, Projects and Activities
After the adoption by the LGU, the next step is to
prioritize the programs, projects, and activities
(PPAs) that were specified in the TDP. The list of
tourism projects should including the following
information: the name of project, estimated cost,
the timeframe in years, and the implementing
office. The timeframe should be within three
years to reflect the term of LCE. Project whose
timeframe is more than three years may
potentially be implemented by another LCE.
According to the tourism Guidebook for LGUs
Supplemental Reading Number 4 (DOT, 2014) the
following steps should be followed in prioritizing projects.
1. Categorizing the projects in terms of urgency
2. Constructing a table showing the selected
tourism projects
3. Ranking the project
Categories by urgency
There are six categories of projects based on urgency,
ranging from urgent (highest) to deterrable (lowest) (DOT
et al., 2014). The complete range are listed as follows:
1. Urgent - Projects that cannot be postponed
because they will remedy conditions dangerous
to public health, safety and welfare, respond to
emergency situations, and the like.
2. Essential - Projects that are required to complete
a major public improvement. The project is self-
liquidating; and prolong funding may be sourced
externally.
3. Necessary - Projects that have clearly identified
and anticipated needs, will replace obsolete or
unsatisfactory facilities, or prolong serviceability
of existing facilities through repair and
maintenance.
4. Desirable - Projects that expand current
programs, and initiate new programs.
5. Acceptable - Projects that can be postponed
without jeopardizing current operations if financial
resources get depleted.
6. Deferrable - Projects that can be postponed or
removed from immediate consideration in the
current local development investment plan (LDP).
they could be projects that do not meet overall
needs, inadequately planned, or untimely.
Ranking the Projects
According to the DOT et al. (2014), ranking the projects
involves four steps:
(1) establishing a rating scale;
(2) assigning a corresponding weight;
(3) constructing a goal achievement matrix (GAM);
(4) ranking the projects based on GAM; and
(5) formulating action plan for highest ranking projects.
The first step is to establish a rating scale. The
scale ranges from maximum of +3 ( great
contribution to the goal), to a minimum of -3 (
greatly inconsistent with the goal.)
+3 A great contribution to the goal
+2 Moderate contribution to the goal
+1 Slight contribution to the goal
0 no contribution
-1 Slightly inconsistent with the goal
-2 Moderately inconsistent with the goal
-3 Greatly inconsistent with the goal
The second step is to assign a corresponding
weight (W) on each goal from the TDP. The total
weight should equal 100% or 1.0.
G1 Generate employment 40% 0.4
G4 Generate livelihood 30% 0.3
G3 Protect natural assets from pollution 20% 0.2
G4 Foster community pride 10% 0.1
total: 100% 1.0
The third step is to construct a GAM. This matrix
shows the results based on the ratings multiplied
by the weight of each goal. Shown in the following
table are a hypothetical list of projects, and their
assigned ratings (R) per goal, the assigned
weights (W) per goal, and the product of two
values (RW)
The fourth step is to rank the projects based on
the sum of the rating multiplied by the weight of
the goals.
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TOURISM POLICY PLANNING AND DEVELOPMENT

(CHAPTERS 6-11)

CHAPTER 6: IMPLEMENTING THE TOURISM

DEVELOPMENT PLAN

A tourism development plan that does not get implemented is a waste of resources. Therefore, implementing the TDP is the logical next step. However, there are a few more steps to take for this to happen. A crucial step is to get the plan adopted by the local government unit. That way, the TDP gains a legal basis for projects indicated in the plan for subsequent resource allocation. formally adopt the plan; prioritizing tourism projects; and capacity building of local stakeholders. This tourism development plan will be realized if the concerned LGU executes the following steps:

  1. formally adopt the plan;
  2. prioritizing tourism projects; and
  3. capacity building of local stakeholders Adoption of the plan − According to the Tourism Guidebook for LGUs Supplemental Reading Number 3 (DOT et al., 2014), the TDP must first be approved by the city or town mayor (local chief executive) to pave the way for its implementation. For this reason, the LCE should be a strong advocate to tourism in their LGU. if there is no meeting of minds between the LGU and tourism stakeholder on this issue, the TDP could very well end up as a finished but forgotten document. Prioritizing programs, Projects and Activities − After the adoption by the LGU, the next step is to prioritize the programs, projects, and activities (PPAs) that were specified in the TDP. The list of tourism projects should including the following information: the name of project, estimated cost, the timeframe in years, and the implementing office. The timeframe should be within three years to reflect the term of LCE. Project whose timeframe is more than three years may potentially be implemented by another LCE. According to the tourism Guidebook for LGUs Supplemental Reading Number 4 (DOT, 2014) the following steps should be followed in prioritizing projects.
  4. Categorizing the projects in terms of urgency
  5. Constructing a table showing the selected tourism projects
  6. Ranking the project Categories by urgency There are six categories of projects based on urgency, ranging from urgent (highest) to deterrable (lowest) (DOT et al., 2014). The complete range are listed as follows:
  7. Urgent - Projects that cannot be postponed because they will remedy conditions dangerous to public health, safety and welfare, respond to emergency situations, and the like.
  8. Essential - Projects that are required to complete a major public improvement. The project is self- liquidating; and prolong funding may be sourced externally.
  9. Necessary - Projects that have clearly identified and anticipated needs, will replace obsolete or unsatisfactory facilities, or prolong serviceability of existing facilities through repair and maintenance.
  10. Desirable - Projects that expand current programs, and initiate new programs.
  11. Acceptable - Projects that can be postponed without jeopardizing current operations if financial resources get depleted.
  12. Deferrable - Projects that can be postponed or removed from immediate consideration in the current local development investment plan (LDP). they could be projects that do not meet overall needs, inadequately planned, or untimely. Ranking the Projects According to the DOT et al. (2014), ranking the projects involves four steps: (1) establishing a rating scale; (2) assigning a corresponding weight; (3) constructing a goal achievement matrix (GAM); (4) ranking the projects based on GAM; and (5) formulating action plan for highest ranking projects. ❖ The first step is to establish a rating scale. The scale ranges from maximum of +3 ( great contribution to the goal), to a minimum of - 3 ( greatly inconsistent with the goal.) +3 A great contribution to the goal +2 Moderate contribution to the goal +1 Slight contribution to the goal 0 no contribution
  • 1 Slightly inconsistent with the goal
  • 2 Moderately inconsistent with the goal
  • 3 Greatly inconsistent with the goal ❖ The second step is to assign a corresponding weight (W) on each goal from the TDP. The total weight should equal 100% or 1.0. G1 Generate employment 40% 0. 4 G4 Generate livelihood 30% 0. G3 Protect natural assets from pollution 20% 0. G4 Foster community pride 10% 0. total: 100% 1. ❖ The third step is to construct a GAM. This matrix shows the results based on the ratings multiplied by the weight of each goal. Shown in the following table are a hypothetical list of projects, and their assigned ratings (R) per goal, the assigned weights (W) per goal, and the product of two values (RW) ❖ The fourth step is to rank the projects based on the sum of the rating multiplied by the weight of the goals.

ACTION PLAN

The action plan is made following these steps.

  1. identify the activities that need to be done to implement the project and arrange then in chronological order;
  2. estimate the timeframe for completion ( in terms of tree- year terms)
  3. identify the means of verifying that the activities are undertaken ( control mechanism);
  4. allocate the resources available to support these activity.
  5. provide a mechanism where these activities can be evaluated; and
  6. identify the office responsible for each of the activity. The sample action plan Matrix for homestay Operation Training Course is shown below. FINANCING TOURISM PROJECTS ➢ Funding is an essential component in getting plans to be realized. therefore, it is important that tourism policymakers and planners are able to identify where such funds could come from. TOURISM DEVELOPMENT FUND - is comprised of fees collected from accreditation, identification, sticker, and code. TIEZA - Tourism Infrastructure and Enterprise Zone Authority LDIP - Local Development Investment Plan AIP - Annual Investment plan CDP - Comprehensive Development Plan ELA - Executive and Legislative Agenda NCCA - National Commission for culture and the Arts IRA - Internal revenue Allotment BOT - Build Operate Transfer SECTION 285 of the Local Government code of 1991 ▪ The share of local government units in IRA are listed as follows; provinces, 23%, cities 23%, municipalities 34%, and barangays 20%. ▪ Local revenue ( come from taxes, user fees/ Charge and service fees. External Funding (sources include official development assistant, private funding, and borrowing. PDA Act of 1996 ( RA No. 8182) ▪ A loan or a grant administrated to promote sustainable social and economic development and welfare of the Philippines. ▪ Private Funding ( can be in the form of provincial quity fund or donations, such as beautification project. TOURISM ROAD INFRASTRUCTURE PROJECTS ▪ LGUs may apply for assistance to build roads to priority tourist sites through the tourism road Infrastructure projects (TRIP), an initiative under the DOT and Department of public works and highways convergence program. ▪ The application for roads through TRIP requires such basic information as road classification ( grave, asphalt, or concrete) road length in kilometers, and road length for funding also in kilometers bridges. ▪ The road projects proposal could also include " softscape " infrastructure , such as streetlights, signages, toilets, visitor information centers, and view decks. These components may be endorsed by the DOT regional offices and the DPWH for funding the TIEZA. A corresponding number of points of each category are shown in the following table. A minimum score of 60 for either point A or point B (example, gateway or service-center) is required for a considered eligible project. Project readiness refers to endorsement letters, certifications of consultations, and technical road readiness documents Endorsements could come from various levels of LGU's (municipality, city, or province), government agencies (e.g., DPWH, DOT, DILG, DBM, OP), the House of Representatives, Senate, the Regional Development Council, and LGU Consultations with each sector—the Congressional District Representative. LGU Officials (governor, mayor), and civil society organizations are given a 5: the highest score of 15 is attained when the three sectors have been consulted. The techniques road readiness documents consist of a feasibility study (full or pre-feasibility) and engineering design (detailed or preliminary). The highest score (25 points) is given when a fully feasibility study and detailed engineering design are submitted. The TIEZA may also finance tourism-related infrastructures that are located on government property, in February 2020, an online newspaper reported that TIEZA had P14 billion of travel tax collections available and that the agency approved about P billion worth of projects from 2017 to Feb. 2020. The projects induced Boracay Water Drainage Program Phase II, Rehabilitation of Burnham Park in Baguio City, Construction of Sewage Treatment Plant in Coron, Palawan, and master planning of key tourism sites. Projects to be considered for funding "should involve development rehabilitation and enhancement of tourist historic sites, cultural, and heritage sites and ecotourism sites", with the primary objective promoting and increasing tourism in the area or locality. Moreover, the TIEZA prioritizes tourism sites identified in the National Tourism Development Plan. A national shrine, national monument, national landmark, heritage town, or historic site on private property are not eligible for funding but may be provided with technical assistance if the National Historical institute endorses the said site, The specific evaluation criteria: A. Ecological and cultural consideration (25%) B. Economic consideration (25%) C. Sustainability (20%) D. Community and stakeholder consultation (15%)

Maintain natural aesthetics ● Natural attractions should look as natural as possible. For example, unique rook formations should be devoid of man-made structures. No man-made structure should be in the line of sight. Inskeep (1991) offers ways to maximize views, Vistas offered by natural attractions must be optimized for pleasurable experiences. Ideally, Taal Volcano should be visible even from the road and not blocked from view by restaurants or hotels. Taller buildings should be built behind shorter ones to afford everyone a view of beautiful sunsets, such as the ones on Manila Bay. Buildings must be oriented toward the most iconic attractions of the area. Cottages on a beach resort must be laid out in a way that occupants in the cottages behind the beachfront cottages can still have a view of the sea. The outlines of a beach or mountain should be maintained. When possible, the roofs should be within the height limit of the prevalent trees on site. Structures must be tucked on the slopes and not on top of a mountain. Use appropriate design and materials ➢ View decks and other structures in a green setting must be designed in harmony with nature. It could be implemented by using natural materials or by simulating concrete to look like wood. The roofline must also jive with the setting. ➢ The features and wildlife habitats in a natural setting must be preserved. Instead of building concrete pathways over the sharp corals on a beach, boardwalks may be constructed. Boardwalks also protect the animals by letting them move unimpeded by human foot traffic. Structures that mimic nature (biomimicry) also enable them to blend well within a natural area. Minimize impact on nature o In situations like this, it would be wise to build eco- toilets, which use no water at all, and which can be integrated into a compost-making facility.With respect to toilets, it is mandatory that their septic tanks are built in a way that the sludge does not seep out to the sea, or contaminate water tables.The septic tank could be built behind solid rocks, and be above the water tables at the highest possible levels of the latter, like during the rainy season. o Visitation levels to sensitive areas must be within the carrying capacity limits. The carrying capacity is dependent on the area of the site, the operating hours, and the rotation coefficient.The total carrying capacity will depend on the number of days, area is closed due to extreme weather situations or conservation purposes.In heritage areas, there may be strict regulations regarding building heights and design, and signage's. Consider the impact of climate change o It is also very important to look into the long-term impact of climate change on the area being considered for development. Rising sea levels brought about by global warming have been creeping on many coastal zones and small islands. o Designs that help structures with stand the forces of nature, like climate change and other natural disasters, are also known as resilient design (Resilient Design Institute).The local government should also invest in water desalination technologies. For information on the vulnerable areas, the developers can refer to the local climate change adaptation plans.

GUIDELINES FOR CONSTRUCTING TOURIST

FACILITIES

Site Planning and Design Handbook by Rush (2009) offers several guidelines in planning and designing sites. Many of these guidelines could be applied to tourism. Some practical advice from the book include minimizing the disturbed areabyclustering buildings, increasing, and minimizing building footprints; striving for walkability or minimizing the need for motorized transport; maintaining and optimizing scenic views; and observing zoning and regulations on parking configuration. setbacks, road width, signage requirements, and pollution restrictions. Artificial ponds, using pervious surfaces. and using materials with lower thermal mass index (heat absorption) will also help lessen the ambient temperature. GUIDELINES FOR CONSTRUCTING TOURIST FACILITIES

  • Architectural designs that allow ventilation and minimize exposure to sunlight also help lower temperature and thus, reduce energy loads.
  • Landscaping and planting trees are other measures to lessen ambient heat and lower power consumption.
  • In heritage areas, sensitive cobblestone streets and old structures could be protected from harmful vibrations by pedestrianizing heritage zones. On site facilities A tourist site must have facilities that will help maximize the enjoyment and education of visitors. These facilities include;
  • Visitor center
  • Bird hides or blinds
  • Cottages
  • Toilets & shower rooms
  • Viewing platforms
  • Boardwalks
  • Trails Visitor center A visitor center is a building where visitors may be received, have meals, buy souvenirs, and use toilets. It is also where tourists get to wait for their turn to go on a tour. It will be good to conduct the orientation during this time about the itinerary and the dos and don’ts while on the site. In some parks, a giant trail map is situated by the entrance and close to the visitor center. Trails A trail is a pathway that visitors could follow to explore an area. The trail is usually laid out to enable people to see a place’s best sights and to experience adventure. Some trails are made by visitors themselves as they explore an island, mountain, or some other open territory. However, to maximize safety, tourism officers should install directional signage along the trail or trails. To minimize accidents and soil compaction and damage to vegetation, it would be good to also build steps and railings, and view decks on such trails. Boardwalk A boardwalk is a raised platform that facilitates the movement of people over wetlands, cave formations, mangrove swamps, rainforests, or stony coastlines. The boardwalk at SohotonCave in Basey, Samar is constructed using a cantilever and is attached to the sheer cliff.

Toilets & shower Toilets and shower rooms are essential for beach resorts, resorts with swimming pools, and hot springs. They should be well-maintained, which means that they should look and smell clean. Water supply is important for maintaining such a level of maintenance. However, when water is scarce, a good alternative is composting toilets. Composting toilets need no water as there is no flush system. Canopy walks Canopy walks are walkways that are built close to forest canopies for tourists to use for their enjoyment and education. A zip line consists of a pulley suspended on a cable that is mounted on a slope. It is used as a means of access in places like a rainforest canopy but may be used for thrill rides in resorts or theme parks. Shower facilities Shower facilities can be designed using minimum materials. In an Eco lodge in East Timor, the shower room does not even have a roof. One can see the sky while taking a bath. Local plants can be used as a decorative element. Bird hides or blinds A bird hide (blind or bird blind in North America) is a shelter, often camouflaged, that is used to observe wildlife, especially birds, at close quarters Eco lodges In natural settings, Eco lodges may be the preferable option rather than high capacity hotels or resort accommodation. The Eco lodge is “an accommodation facility, with 5-75 rooms, with low influence, based on the nature and financially sustainable and helps in protecting sensitive neighboring areas, involves and benefits the local community, offers an interpretative and interactive experience, provides spiritual togetherness with nature and culture, and it is planned, designed, built, and acts on ecologically and socially acceptable way. Eco Lodges Additional guidelines for sustainable ecotourism and Eco lodge design are provided FischerZernin and Schipani (2005), and Glenski (2010) are listed as follows:

  • Make use of natural swimming areas, such as rivers, lakes, or the sea.
  • Adapt old or traditional buildings as ecotourism facilities.
  • Align long buildings and parking lots with landscape contours.
  • Break down buildings into smaller units on a series of terraces to make use of slopes Inclusive facilities Tourism should be an experience that can be enjoyed by everyone. PWD-Friendly design must be incorporated into the siting and construction of facilities in tourist sites. Sometimes PWD-friendly design is also known as barrier- free design and universal design. Beyond the tourist sites ● LGU’s may have modify their parks, public infrastructure, and transport service to make their communities more barrier-free The criteria for DOT accreditation of hotel, resorts, and apartments includes provisions for PWD access.
    • At Least 5% of all rooms or a minimum of two must be designated for PWD use.
    • Reception areas shall provide low and recessed or split- level counters that can accommodate standing persons and those on wheelchairs
    • Interior doors must be at least 35 inches wide to allow even big and motorized wheelchairs.
    • The hotel, resort, or apartment hotel must have at least one elevator with a capacity for at least 2 wheelchair.
    • The elevator must have exterior and interior button panels that are not higher than 47 inches from the floor. (Bathrooms)
    • Must have toilet flooring of non-slippery surface materials even when wet
    • A climbing bar positioned on the wall at 12 inches from the front end of the towel bowl, and;
    • Grab bars on both sides of the bathroom positioned 28 to 30 inches from the floor.
    • Toilet bowls should be elevated between 18 inches to 20 inches from the floor Other forms of inclusion include respecting people’s religious practice. For Muslim, prayer rooms and halal food choices will be a demonstration of this principle. Nursing rooms and diaper changing tables are facilities that can make life better for women and men traveling with infants or toddlers. The LGBTQIA+ Community often experiences harassment and catcalling. One way to avoid these unpleasant encounters is;
    • to provide gender-neutral toilets, similar to the ones found in an aircraft. Going beyond toilets, there should be an Available gender-inclusive hotel in an area.
    • The hotel must be clean, friendly and relaxing.
    • The hotel must not impose any dress code and not prohibit overnight visitors.
    • The hotel should be easy to find and not hide the fact that it is LGBTQIA+ friendly.
    • The hotel must provide plenty of opportunities to meet fellow guests from the LGBTQIA+ community.
    • At any rate, the Idea of gender-inclusive hotels may not be acceptable in some communities or culture.

CHAPTER 8 : VISITOR MANAGEMENT

  • This topic involves controlling the type of visitors that are allowed into a tourist destination, the number of visitors, their distribution into a given area and managing their behavior.
  • Visitor management is important to prevent negative impacts from happening which would affect the quality of the sites, the quality of the life of the residents, and the satisfaction level among the tourists themselves. DEFINITION OF TOURISM MANAGEMENT ❖ defined as “an administrative action-oriented toward maintaining the quality of tourism resources and visitor experiences(adapted from Candrea and Ispas, 2009 in Antonio and Fadirugao,2016) involves the application of techniques and procedures by a tourism management strategy to prevent or minimize negative impacts of decision visitation protect the visitors from hazards and maximize satisfaction and education at the site.

have potentially damaging impacts in an Environmentally Critical Area (ECA).

  • Examples of ECAs are potential tourist spots, habitats of endangered species, hazard-prone areas, prime agricultural land, etc.
  • Tourism-related projects that require ECC include airports, restaurants, hotels, and resorts.
  • The ECC is granted based on the evaluation of the Environmental Impact Assessment (EIA) by the DENR. Social Impact Assessment and Gender and Development
  • Social Impact Assessment (SIA) is the process of identifying and managing the social impacts of industrial projects.
  • SIA involves investigating the possible costs and benefits of a project on a certain group of people and touches on aspects such as human rights, stakeholder engagement, etc.
  • Gender and Development (GAD) is a development perspective and process that seeks to achieve gender equality as a fundamental value reflected in development choices.
  • Government agencies are required to set aside 5% of their budget for GAD-related programs under the annual General Appropriations Act (GAA). The National Economic Development Authority (NEDA), Philippine Commission on Women (PCW), and Official Development Assistance-Gender and Development Network (ODA-GDN (2016) suggest a set of GAD indicators for the tourism sector, examples of which are shown below. Entrepreneurial leadership development ➢ Percentage change in the number of women in management positions in tourism-related businesses and organizations ➢ Presence/absence of gender equality core messages in leadership courses Entrepreneurial systems improvement ➢ Number of legislation and policies passed that consider the differential impact of the issuance on women and men, or address the social problems that may escalate with increased tourism ➢ Presence/absence of sex-disaggregated data and gender-related information in knowledge management systems Enterprise development ➢ Number of jobs created for women and men ➢ Maximum amount of credit of loan windows for women versus that for men ➢ Percentage of women-owned enterprises Capacity building program ➢ Proportion of women to total training participants ➢ Proportion of woman trainers and resource persons to total trainers and resource persons Economic impacts of tourism ➢ Economic impacts of tourism can be measured by its contribution to Gross National Product (GNP) or Gross Domestic Product (GDP). ➢ The annual Travel & Tourism Competitiveness Report by the World Economic Forum is a good source for this data. ➢ Key indicators include tourist income from domestic and international tourists, balance of tourist spending, volume of employment generated, government spending on tourism, tourism-related investments, and number of tourism-related enterprises. ➢ Inclusion can be integrated as an indicator by measuring the percentage of local labor, local produce, and integration of local tourism enterprises into the tourism value chain. MANAGING THE IMPACTS OF TOURISM Tourism impacts can be managed through prevention or avoidance, maximization, minimization, and mitigation. The first step is to be aware of the potential impacts of tourism and assess their scope, scale, distribution, and duration. Option 1 - Do not allow tourism development ▪ Sensitive environments should not be developed for tourism, such as strict nature reserves and ancestral domains of indigenous peoples. ▪ Tourism development may also be put on hold when the site is not tourism-ready or when there are alternative industries. ▪ Tourism may be subjected to further review if it negatively affected similar LGUs. Option 2 - Allow controlled tourism ▪ This is the proper approach if the goal is to minimize the negative effects of tourism on the environment and the community. ▪ Control may be imposed on the form of tourism, length of stay, types of tourists, ownership and control of land and resources, and tourism volume. ▪ Carrying capacity should be determined to limit the number of tourists, and tourists may be controlled by tour guide-minders. Option 3 - Maximize economic benefits by promoting mass tourism ▪ This means promoting a destination to as many types of tourists, increasing their volume and length of stay, and providing several tourism products and services. ▪ Visa rules may be relaxed for target markets, but this may bring negative consequences on society and the environment. Option 4 - Maximize local benefits from tourism ▪ Practices include local sourcing of raw materials, recruitment of local staff, tourism education and skills training programs, and integration of local producers and suppliers into the local tourism value chain. ▪ Inclusive policies that enable stakeholder groups to participate in planning and implementation can also help expand the set of people who will benefit from tourism. ▪ Selection of markets determines who shares the benefits of tourism. Promoting responsible tourism ▪ Policies on the production and consumption of tourism products and services can contribute to responsible tourism. ▪ These policies include a ban on single-use plastics, the use of LED lighting, low-flow showerheads and water-saving toilets, minimal packaging materials for supplies, and architectural designs that promote passive cooling. ▪ The use of organic food products and exclusion of shark fin in menus could also be considered.

NEGATIVE IMPACT AVOIDANCE STRATEGIES

To prevent the occurrence of negative impact on a destination, one of the basic steps is for LGUS to enforce the guidelines for selecting sites and constructing tourism facilities discussed in Chapter 7. LGUs can also learn from the experience of other tourism destinations so they can avoid such negative impacts. Some specific measures that can be implemented to avoid negative impacts are:

  • build airports away from the populated areas to prevent noise pollution and traffic congestion;
  • construct shopping malls on the ground and the hotel rooms atop the shop malls which block traffic noise;
  • use porous materials for roads to reduce rain run- offs and flooding, recharge water tables;
  • shade streetlights to direct light downwards to prevent glare and light trespass;
  • install lights away from the beachfront;
  • install sewage treatment plants in resort areas;
  • do not install bathtubs in accommodation facilities;
  • install low flow toilets in tourism facilities to conserve water;
  • ban single-use plastic bottles, utensils, and straws to prevent solid waste pollution;
  • install utility wires underground whenever possible;
  • regulate building design, height, materials, and setbacks;
  • require landscaping to be integrated into building designs;
  • Implement strict emission standards for motorized vehicles;
  • provide efficient mass transportation such as trains;
  • promote well-designed bike lanes and footpaths;
  • promote pedestrianization in city centers; and
  • build tourism facilities away from poultry farms and piggeries. NEGATIVE IMPACT MINIMIZATION STRATEGIES Many negative impacts that are brought about by tourism cannot be entirely avoided. The best that can be done is to minimize such impacts. Some examples are:
  • use porous materials for roads to reduce rain run- offs and flooding: recharge water tables;
  • plant trees to counter air pollution and absorb road noise;
  • install low flow toilets in tourism facilities to conserve water;
  • implement urban renewal plan to revive decaying parts of a city; and
  • adopt regular preventive maintenance of motorized vehicles. NEGATIVE IMPACT MITIGATION STRATEGIES Impacts are attendant to tourism development. However, there are several ways by which the negative effects of tourism may be reduced or avoided. Land- use zoning is one of the basic steps in separating structures and facilities that may have conflicting use. Other standard practices in many destinations are the collection of environmental fees and the imposition of carrying capacities. Residential units should not be built within special use zones, such as landfills, waste management centers, cemeteries, and slaughterhouses. For example, schools should not be built within the same zone as manufacturing plants. Additional mitigation measures are listed below: Noise ✓ Install noise barriers or noise tunnels along expressways in cities ✓ Construct shopping malls on the ground and the hotel rooms atop the shop malls which block traffic noise ✓ Use porous materials for roads to absorb noise ✓ Use ground rubber for footpaths or pedestrian sidewalks ✓ Place the hotel rooms away from the roadside ✓ Plant trees to absorb road noise Light ✓ Require lights to be turned off at a specific time at night ✓ Minimize the use of spotlights and decorative lights ✓ Install motion sensors to turn on/off lights automatically ✓ Ban intense headlights on cars Water waste and pollution ✓ Ban sunblock and lotions with microbeads on beaches ✓ Restrict eating to designated dining areas ✓ Use low flow toilets ✓ Install water restrictors in showers ✓ Install water dispensers ✓ Recover gray water for other uses like watering gardens Solid wastes ✓ Reward people who do not leave leftovers in buffet restaurants ✓ Practice reduce-reuse-recycle ✓ Transport wastes from island destinations ✓ Prohibit bringing of plastic bottles and snacks with plastic packaging into tourist sites ✓ Ban chewing gums ✓ Use liquid soaps instead of bar soaps Visual pollution ✓ Ban graffiti and vandalism ✓ Ban littering ✓ Provide trash bins at strategic places Air pollution ✓ Convert to hybrid or purely electric vehicles ✓ Install renewable energy devices such as wind turbines and solar panel ✓ Prohibit smoking Crowding and traffic congestion ✓ Implement a booking system ✓ Construct tunnels and subways ✓ Promote alternative tourist sites ✓ Divert highways away from tourist sites ✓ Increase user fees, admission fees, and toll fees

In assessing the vulnerability to hazards, the following data need to be taken into account: Population - vulnerable population, such as informal settlers or people living within easements from water bodies Areas - potentially affected areas by land use, especially in the built-up areas Infrastructure - potentially affected utilities, transport infrastructure, hospitals, and evacuation centers Government facilities - potentially affected government offices, health centers, schools, and military installations DISASTER A disaster can be defined as a "serious disruption of the functioning of a community or a society involving widespread human, material, economic or environmental losses and impacts, which exceeds the ability of the affected community or society to cope using its resources," (Del Carmen CLUP). The result to form a combination of exposure to the hazard, conditions of vulnerability, and insufficient capacity or measures to reduce or cope with the potential negative consequences. Disaster Risk Reduction Management Disaster risk reduction and management is "the systematic process of using administrative directives, organizations, and operational skills and capacities to implement strategies policies and improved coping capacities to lessen the adverse impacts of hazards and the possibility of disaster," (RA No. 10121). The following are the standard responses to disasters. The Philippine National Disaster Risk Reduction and management cover the following aspects: Prevention - is the outright avoidance of the adverse impacts of hazards and disasters. Mitigation - the lessening or reduction of the adverse effects of hazards and disasters. Disaster risk reduction and management is "the systematic process of using administrative directives, organizations, and operational skills and capacities to implement strategies policies and improved coping capacities to lessen the adverse impacts of hazards and the possibility of disaster," (RA No. 10121). The following are the standard responses to disasters. The Philippine National Disaster Risk Reduction and management cover the following aspects: Preparedness - refers to the knowledge and capacities of governments, organizations, communities, and individuals to effectively anticipate, resend to, and recover from the impacts of likely, imminent, or current hazards events or conditions. Response - the provision of emergency services and public assistance during or immediately after a disaster to save lives, reduce health impacts, ensure public safety, and meet the basic subsistence of the affected people or victims. Recovery - is the restoration and improvement where appropriate of facilities, livelihood, and living conditions in the affected areas, in accordance with principles of "build back better" (RA No. 10121). Rehabilitation – the measures that ensure the ability of affected areas to restore their normal functions by rebuilding livelihood and damaged infrastructure, and increasing the communities organizational capacity.

RESILIENCE AND VULNERABILITY

Building the organizational capacity aims to increase resilience, which is the "ability of a system, community, or society exposed to hazards to resist, absorb, accommodate and recover from the effects of hazards in a timely and efficient manner, " (RA No. 10121). The opposite of resilience is vulnerability, which in the characteristics and circumstance of an area or community that make them susceptible to the adverse effects of a hazard (RA No. 10121). Vulnerable groups. Vulnerable populations include women and children, the elderly, PWDs, ethnic communities (RA No. 10121), and people living in geographically isolated and disadvantaged areas (GIDAS). GIDAS include remote islands or communities in the hinterlands where transport infrastructure is lacking. HAZARD IMPACT MITIGATION MEASURES Mitigation may come in the form of legal measures, such as laws and local ordinances. It also encompasses engineering techniques and hazard-resistant construction, and improved environmental policies and public awareness (RA No. 10121). Some examples of mitigation measure are the following:

  • Establishment of a sanitary landfill
  • Provision of Materials Recovery Facilities (MRF) in the barangays
  • Prohibition on illegal logging and kaingin
  • Reduction of greenhouse gas emissions and the ban on burning of wastes
  • Zoning regulations
  • Buffer zones and greenbelt zones
  • Enactment of the protected areas management system
  • Requirement for easements or setbacks at riverbanks and beaches
  • Building height limitations
  • Prohibiting development in environmentally constrained areas and ECAs
  • Requirement for Environmental Impact Statement in ECAS (PD No. 1568) for ECPs and projects in ECAS
  • Engineering measures, such as retrofitting structures to increase their ability to withstand earthquakes Environmentally constrained areas refer to areas prone to natural hazards, such as earthquakes, volcanic eruptions, landslides, storm surges. and flooding. ECAs cover watershed areas, wildlife habitats, national parks, areas with tourism aesthetic potential, uniquely historic and archaeological sites, ancestral domains of indigenous communities, aquifers, prime agricultural lands, and water bodies used for household purposes (PD No. 2146). ECAS include mangroves that are pristine and dense, adjoining river systems, near productive fishing grounds, act as buffers from strong winds, shore erosion, and storm floods, and are used by people as the source of livelihood. Another ECA is coral reefs with at least 50% coralline cover, act as spawning and nursery fishing grounds, and act as a natural breakwater to coastlines. ECPs include heavy industries (steel mills, petrochemical plants, etc.), resource extractive industries (mining, quarrying, etc.), infrastructure projects (dams, highways, etc.), and golf courses (PD No. 2146).

Zoning is the allocation of spaces within a municipality or city for specific land One of its purposes is to separate conflicting uses or to combine or situate uses closely areas of compatible uses. A buffer or greenbelt zone is one way to separate conflicting use areas. An example of incompatible or conflicting use is the industrial zone and residential zone. Residential and parks and playgrounds are compatible uses (Dapa CLUP). A typical land-use plan will identify zones for the following: ▪ Forest zone ▪ Agricultural zone ▪ Industrial zone ▪ Agri-industrial zone ▪ Water zone ▪ Residential zone ▪ Socialized housing zone ▪ Commercial zone ▪ Institutional zone ▪ Tourism zone ▪ Open spaces Parks and playgrounds zones ▪ Special use areas, such as for cemetery and landfill ▪ Mining/quarrying zone ▪ Utilities, transport, and services zone Building height limits, while required for certain tourism sites, may also be controlled due to the presence of airports and military installations. Protected areas cover strict nature reserves, natural parks, national monuments, wildlife sanctuary, protected landscapes and seascapes, resource reserves, natural biotic areas, and others established by law, conventions, and international agreements (NIPAS ACT, 1992). IMPACT OF HAZARDS ON TOURISM Hazards can cause wasted time and money on lost travel opportunities. Severe weather conditions, such as typhoons, blizzards, and fogging can cause flight and boat trip cancellations. They can even result in the loss of human lives, such as when ships capsize due to strong waves due to typhoons. The COVID-19 pandemic created the most systemic impact on the tourism industry. Governments were forced to seal off borders to contain the spread, preventing people from getting in or out. This caused many tourists to get isolated and quarantined against their will. Furthermore, the Philippines' Inter- Agency Task Force on Emerging Infectious Diseases (IATF) ordered the closure of most tourism establishments, which halted cash flows, causing bankruptcies and mass lay-offs. In many cases, hotels were forced to adopt strategies to survive, such as repurposing their properties to serve as quarantine facilities. Restaurants were also heavily affected due to capacity limitations or even closure. Many restaurants were able to stay afloat by switching to delivery service rather than serving food on their premises. CHAPTER 11: QUALITY ASSURANCE FOR TOURISM PRODUCTS AND SERVICES Quality Assurance for Tourism Products and Services. Quality assurance covers the accreditation and certification for tourism accommodation and other tourism facilities, tourism workforce, educational institutions, and undergraduate programs in tourism and hospitality management. These processes involve mainly the Department of Tourism the Technical Education and Skills Development Authority, the Commission of Higher Education, and third-party accreditation organizations. ACCREDITATION AND CERTIFICATION The primary policy instruments for ensuring that tourism products and services are at par with international standards are accreditation and certification. The DOT defines accreditation as "a certification issued by the DOT to a tourism enterprise that [has] complied with the minimum standards for the operation of tourism facilities and services." The objectives of accreditation are to foster global competitiveness, promote data gathering for tourism research, and promote individual tourism enterprises and the tourism industry (Tourism Act 2009). PHILIPPINE TOURISM ACCREDITATION SYSTEM The system of tourism accreditation in the Philippines has changed from being controlled by the DOT to voluntary accreditation to a hybrid system. The DOT was entirely in charge of classifying and licensing the tourism industry from 1973 unti 1991. The passage of the Local Government Code in 1991 (RA No. 7160), shifted the responsibility of licensing tourism establishments to the local government units (cities and towns). From 1991 to 2009, the DOT accepted only applications for voluntary accreditation from the tourism establishments. The Tourism Act of 2009 (RA No. 9593) introduced the mixed system-mandatory accreditation for primary tourism enterprises (PTEs), and voluntary accreditation for secondary tourism enterprises RA No. 9593 required PTES to present DOT accreditation to the LGUS which will issue their license to operate. PTES COVER THE FOLLOWING ENTERPRISES (TOURISM.GOV.PH):

1. Accommodations a. Hotel b. Resort c. Apartment Hotel d. Mabuhay Accommodation e. Homestay 2. Travel and Tour Services a. Tourist Land Transport Operator b. Tourist Water Transport Operator c. Tourist Air Transport Operator d. Travel and Tour Agencies •Travel Agency •Travel and Tour Agency

  • Tour Operator •Online Travel and Tour Agency 3. Meetings, Incentives, Conventions, and Exhibitions (MICE) a. MICE Organizer b. MICE Facility/Venue Tourism Frontliner 4. Tourism Frontliner Tour Guide TOURISM POLICY PLANNING AND DEVELOPMENT Secondary tourism enterprises include the following: 1. Health and Wellness Services a. Ambulatory Clinics b. Medical Concierge c. Spa d. Tertiary Hospitals 2. Tourism-related Enterprises
  • Atleast one PWD room for establishments with up to 150 rooms, an one additional PWD room for every 100 rooms thereafter.
  • Functioning hot and cold water in baths and showers The National Accomodation Standards incorporate business practices to meet sustainability and inclusion criteria, such as the following;
  • Safety systems and documentation to respond to natural disasters and man-made threats.
  • Environmental management system to reduce waste
  • Local employment with a minimum of 80% of workers from within the region
  • Local purchasing with a minimum of 30% of supplies sourced from within the region
  • Green purchasing with a minimum of 20% of food/beverages, laundry services and cosmetics procured from organic suppliers.
  • Low and recessed or split-level counters at reception to accommodate standing persons and those on wheelchairs. Minimum width of 35 inches for doors to accommodate wheelchairs PWD bedrooms shall be equipped with ° Lever-type door handles ° Dual-height peepholes with the lower one at 39 inches form the floor ° Light switches at a maximum of 47 inches from the floor ° Electrical outlets at a minimum of 18 inches from the floor ° Bed height at a maximum of 20 inches ° Easy to open, preferably sliding closet doors ° Dual height hanger racks with the lower rack 55 inches from the floor Atleast one PWD-friendly elevator ( can accommodate a minimum of two wheelchairs; panel buttons shall feature Braille signs or familiar signs for those not educated in Braille; speaker system to inform the blind to what floor the elevator is already at; and handrails places in both sides at 28-30 inches from the floor). The complete criteria can be found in the DOT Manual on National Accomodation Standards ( for hotels, resorts and apartment hotels ). Note the for tourist inns, pension houses, motels, bed and breakfast, guest houses, hostels and similar accommodation establishments, the Mabuhay standard is applied. However, the detail of this are not available on the internet. ANAHAW CERTIFICATION Anahaw certification was launched in 2018 as a certification for green business practices. It was patterned after the Zero Cartoon Resorts. The certification consists of five levels (with five as the highest) based primarily on energy, water and air resources, operation and maintenance, and waste management. Key indicators include kilowatt hour per guest-night for energy consumption and cubic meter per guest-night for water consumption. These goals could be achieve through the use of solar panels, energy efficient air conditioning, water-saving showerheads, and faucets. It also involves architectural design that promotes passive cooling through natural ventilation and lighting. The implementation of these measures translates into significant carbon emissions and operational savings. Level 1 certified resort can realize up to 29% savings while a level 5 resort can save by as much as 50%. Some examples of Anahaw awarded establishments are Daluyon beach and Mountain Resort (Palawan) for level 4 and Shangri-la's Mactan Resort and Spa (Cebu) for level 3. CERTIFICATION OF TOURISM SKILLS The authority to certify the competence of tourism workers rests on the Technical Education and Skills Development Authority. The basic procedure for obtaining the certification by new applicants is listed as follows:
  1. Apply for assessment at any TESDA-accredited assessment centers or TESDA District or provincial office near your location.
  2. Submit the documentary requirements (accomplished application form, filled-out self-assessment guide your chosen qualification, and three colored and passport size pictures on white background with collar and with name printer at the back).
  3. Pay the assessment fee.
  4. Take the assessment test.
  5. Get the competency assessment result.
  6. If you pass the assessment, apply for certification at the TESDA District/Provincial Office where the assessment center/venue is under jurisdiction.
  7. Claim the National Certificate (NC)/ Certificate of Competency (COC). A tourism worker who does not pass the assessment or who is not confident in passing the assessment should attend a DOT-accredited training course. The training center and the trainer must be DOT-accredited. Here is the set of competencies with examples provided required for National Competency II for Travel Services (Tesda). Basic Competencies
  • Participate in workplace communication
  • Work in the team environment
  • Solve/address general workplace problems
  • Develop career and life decisions
  • Contribute to workplace innovation Common Competencies
  • Develop and update industry knowledge
  • Observe workplace hygiene procedures
  • Perform computer operations
  • Perform workplace and safety practices
  • Provide effective customer service Core Competencies
  • Capture, record, and respond to travel service requirements and requests
  • Create travel-related reservations and transactions
  • Assist in travel documentation preparation
  • Process the insurance of passage tickets and other travel-related documents

CERTIFICATION OF SCHOOLS PROVIDING

TOURISM AND HOSPITALITY EDUCATION

The regulation of higher educational institutions (HEIs) is the responsibility of the CHED. CHED also imposes the minimum requirements for HEIs to be able to offer a Bachelor of Science (BS) in Tourism Management or BS Hospitality Management. The prescribed curriculum for these courses is contained in CHED Memorandum Order 62 series of 2017. The curriculum consists of 36 units of general education courses, six units of National Service Training Program, eight units of physical education, six units of business and management education courses, 30 units of tourism and hospitality core, 30 units of professional core courses, 15 units of professional electives, six units of practicum and 15 units of program specialization courses. OTHER BASIC REQUIREMENTS INCLUDE:

  • the dean ot director of the program, coordinator and faculty must have at least a master's degree in hospitality management, tourism, business, management and allied programs, and prescribed years of industry experience;
  • the library must have a subscription to two foreign journals and two local journals in tourism and hospitality and specialized fields; and
  • facilities, equipment, and supplied for the front office, housekeeping, kitchen, food and beverage, and food production for BS Hospitality Management. HEIs that wish to seek accreditation that goes beyond the minimum requirements of CHED can apply for accreditation by third party organizations. For the private HEIs, the accrediting agencies are the Philippine Accrediting Association of Schools, Colleges, and Universities (PAASCU, founded in 1957), the Philippine Association THERE ARE 4 LEVELS FOR HEI ACCREDITATION (CONCHADA & TIANGCO, 2015) LEVEL I. THIS IS GRANTED AFTER THE ON-SITE VISITS BY ACCREDITORS TO THE INSTITUTIONS. THIS LEVEL IS GOOD FOR TWO YEARS. LEVEL 1 This is granted after the on site visits by accreditors to the institutions. This level is good for two years. LEVEL 2 The procedure is similar to Level I, Validity can last for three years. LEVEL 3 The criteria include the outstanding performance of graduates in licensure exams if applicable, research projects, linkages with other schools and agencies, efficient library, community extension programs, publications, and quality of faculty development program. LEVEL 4 The criteria include strong re research and publication projects, internationally acknowledged teaching and learning methodologies, global linkages, and the contribution of social and educational privileges regionally and nationally. This level of accreditation can be at par with foreign universities.

ACCORDING TO CMO NO. 46, S. 2012, THERE ARE

THREE TYPES OF HELS:

Autonomous HEIs "demonstrate instructional quality and enhancement through internal QA systems, and demonstrate excellent program outcomes through a high proportion of accredited programs, the presence of centers of Excellence and/or Development, and/or international certification."1) self-assessment Deregulated HEIs "demonstrate very good institutional quality and enhancement through internal QA systems, and demonstrate very good program outcomes through a good proportion of accredited programs, the presence of centers of Excellence and/or Development. and/or international certification." Regulated HEIs , meanwhile, are those institutions "which still need to demonstrate good institutional quality and program outcomes."