FORMS OF COMMUNICATION
Name of the Learner: ______________________________ Section: ____________
School: ____________________________________________ Date: ____________
I. Learning Competencies
1. Identify the forms of communication.
2. Apply strategies for effective communication.
Learning Objectives
1. Identify the forms of communication;
2. Identify and apply the elements of voice; and
3. Identify and apply strategies for effective communication.
II. Key Concepts
Ariel: But without my voice, how can I …
Ursula: You’ll have your looks, your pretty face.
And don’t underestimate the importance of body language, ha!
- The Little Mermaid
Ariel, the little mermaid, wanted to talk to the human prince. Ursula is giving
her the chance to do so by giving Ariel a pair of feet but Ursula is going to take Ariel’s
voice in exchange! How can Ariel communicate then?
Forms of Communication
The Little Mermaid scenario above refers to two forms of communication: Verbal
and Non-verbal communication. Words are used in verbal communication, while body
language and attitude are used in non-verbal communication.
Elements of the Voice
Using voice, face to face, to deliver a tour guide’s service can be a mixture of
verbal and non-verbal communication, as voice encompasses the following elements:
1. Volume – loudness or softness of the sound
2. Speed – pace or tempo of delivery
3. Articulation – accept or pronunciation
4. Tone – quality of voice
When tour guides speak, they apply these two forms of communication. They
use voice to provide information and convey meaning through spoken words. They use
