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Guidance for engineering faculty on the accreditation process, focusing on formulating program objectives and outcomes, identifying instructional techniques, and constructing a clear program mission. It also discusses the importance of continuous program improvement and the role of individual faculty members in achieving program outcomes.
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January 2003 Journal of Engineering Education 7
Department of Chemical Engineering North Carolina State University
College of Engineering North Carolina State University
Since the new ABET accreditation system was first introduced to American engineering education in the middle 1990s as Engineering Criteria 2000, most discussion in the literature has focused on how to assess Outcomes 3a–3k and relatively little has concerned how to equip students with the skills and attitudes specified in those outcomes. This paper seeks to fill this gap. Its goals are to (1) overview the accreditation process and clarify the confusing array of terms associated with it (objectives, outcomes, outcome indicators, etc.); (2) provide guidance on the formulation of course learning objectives and assessment methods that address Outcomes 3a–3k; (3) identify and describe instructional techniques that should effectively prepare students to achieve those outcomes by the time they graduate; and (4) propose a strategy for integrating program- level and course-level activities when designing an instructional program to meet the requirements of the ABET engineering criteria.
The accreditation criteria used to evaluate all American engineer- ing programs since the beginning of 2001 have been discussed exten- sively since they were first introduced in 1996. The intense nationwide curricular revamping that they have catalyzed could lead to dramatic changes in engineering education; however, the potential of the new system to improve instruction depends strongly on how well engineer- ing faculty understand it and appreciate the extent to which their full involvement in it is crucial. Under the old system, the burden of preparing for an ABET visit resided almost exclusively with the accreditation coordinator, who did most of the work in putting together the self-study report and preparing a display for the visitor. Not any more! In the words of Jack Lohmann [47], “Preparing for an ABET visit is no longer the academic equivalent of El Niño—something to be weathered every six years until things go back to normal.” Since the work of equipping students with the attributes specified in program out- comes must be done at the individual course level, all faculty mem- bers involved in teaching required courses must now understand
and be involved in the accreditation process on a continuing basis, not just in the months preceding each visit. Understanding the engineering criteria is no trivial goal, however; the jargon they contain (objectives, outcomes, outcome indicators, performance targets, etc.) is dense and confusing, and universally agreed-upon operational definitions of the terms do not yet exist. Moreover, while much has been written in the past few years about the assessment of program outcomes (more specifically, of Outcomes 3a–3k), relatively little attention has been paid so far to the central role of the individual faculty member in attaining those outcomes. The primary purpose of this paper is to examine that role. Many of the programmatic requirements of the new system are similar to those of the old one and are laid out reasonably well in the documentation on the ABET Web site [1], with most of the departures from prior practice occurring in Criteria 2 (program ob- jectives) and 3 (program outcomes and continuous program im- provement). Our focus in the paper will therefore be on those two criteria. In Section II, we overview the engineering criteria, attempt to clarify the terms that regularly appear in the literature related to accreditation, and briefly review the procedure for formulating program educational objectives set forth in Criterion 2. In Sections III–VI we assume that a program has formulated its objectives and compatible outcomes that encompass Outcomes a–k of Criterion 3, and address the following questions:
A. Overview and Terminology To comply with the ABET engineering criteria, a program must first formulate program educational objectives (broad goals) that address institutional and program mission statements and are re- sponsive to the expressed interests of various groups of program stakeholders. The program must then formulate a set of program outcomes (knowledge, skills, and attitudes the program graduates should have) that directly address the educational objectives and
8 Journal of Engineering Education January 2003
encompass certain specified outcomes (Outcomes 3a–3k, shown in Table 1). In some required courses in the program curriculum, outcome-related course learning objectives (statements of things students who complete the course should be able to do—explain, calculate, derive, design,…) must be written. The program educa- tional objectives and outcomes must be set forth in a self-study re- port, which must also include statements of where the outcomes are addressed in the program curriculum, how their level of attainment is to be assessed, and how the assessment results will be used to im- prove the program. Beginning with the second accreditation visit, the program will also presumably have to demonstrate that it has implemented the improvement plan formulated in the prior visit. When first confronted with the new accreditation criteria, facul- ty members have an understandable inclination to formulate their program objectives and outcomes to fit their existing curricula. This approach is invariably frustrating and possibly self-defeating. Many existing curricula have never before been scrutinized in the light of desired learning outcomes and are consequently little more than collections of content-driven courses that have only the loosest of connections to one another. This disjointedness is reflected in the blank stares of incomprehension familiar to all engineering faculty members who have ever asked their students about material from a prerequisite or co-requisite course. Tailoring the accreditation process to perpetuate the status quo will clearly not improve this situation. The engineering criteria constitute an antidote to curricular chaos. The exercise of constructing a clear program mission, broad goals that address the mission (program educational objectives), and desired attributes of the program graduates (program out- comes) requires the faculty to consider seriously—possibly for the first time—what their program is and what they would like it to be.
The product of this exercise constitutes a unifying framework for course and curriculum development. If faculty members then struc- ture their course syllabi, learning objectives, and teaching and as- sessment methods to address the program outcomes, the result is a coherent curriculum in which all courses have well-defined and in- terconnected roles in achieving the program mission. The course learning objectives—explicit statements of what students in a course should be able to do to demonstrate their mastery of course material—are crucial to the process; among other things, they en- able the program to demonstrate precisely how specific program outcomes are addressed in the curriculum. If the outcomes are then assessed continuously and the results are used to improve instruc- tion in the courses that address them, the degree to which the program meets its self-selected goals must inevitably improve. When a program approaches accreditation in this logical manner, the burden of preparing the self-study may actually be less than what it was under the old system. Lohmann [47] reports that the self-study for the B.S. program in Mechanical Engineering at Georgia Tech occupied 576 pages in 1990 under the old system and only 180 pages in 1997 under the new one, of which 130 pages comprised the required faculty resumes and course outlines. Creating a course to achieve specified outcomes requires effort in three domains (see Figure 1): planning (identifying course con- tent and defining measurable learning objectives for it); instruc- tion (selecting and implementing the methods that will be used to deliver the specified content and facilitate student achievement of the objectives); and assessment and evaluation (selecting and im- plementing the methods that will be used to determine whether and how well the objectives have been achieved and interpreting the results). As Figure 1 shows, the three stages are not purely
Table 1. Criterion 3 outcomes and related references.
educational objectives and documenting steps taken to address Criterion 2 are offered by Carter et al. [17] and McGourty et al. [56].
C. Criterion 3 and Outcomes 3a–3k Criterion 3 requires programs seeking accreditation to formulate (1) a set of program outcomes that specify the knowledge, skills, and atti- tudes program graduates should have if the program educational objectives are achieved, (2) an assessment process for the program out- comes, (3) results from the implementation of the assessment process, and (4) “evidence that the results are applied to the further develop- ment and improvement of the program [1].” Designing the assess- ment process involves defining outcome indicators —instruments or methods to be used to assess level of attainment of the outcomes—and performance targets —target criteria for the outcome indicators. Appen- dix A provides examples of program outcomes, outcome indicators, and performance targets. As noted previously, the program outcomes must encompass the eleven outcomes (a–k) specified in Criterion 3 and listed in Table 1, but would normally go beyond them to address the complete set of program educational objectives. An important corollary of the fourth stated Criterion 3 require- ment (evidence that the assessment results are being used to im- prove the program) is that programs do not have to meet all of their outcome performance targets to be accredited , at least at the first accredi- tation visit under the new system. They must only demonstrate that they have in place a sound plan for outcomes assessment and con- tinuous program improvement and are making a serious effort to implement it. When ABET returns to re-evaluate the accredited program, however, the program will presumably have to show that it has made substantial progress with the implementation. At this point we are ready to proceed with the main topic of this paper—how engineering courses might be designed, taught, and assessed to equip students with the skills specified in Outcomes 3a–3k. Outcomes assessment has been discussed at great length in the literature and so we will spend relatively little time on it, concen- trating most of our attention on the less thoroughly examined topics of course planning (specifically, formulation of learning objectives) and instruction.
A. A Matrix-Based Structure for Course and Program Assessment Suppose that educational objectives have been formulated for an engineering program following the specifications of Criterion 2, and program outcomes that encompass Outcomes 3a–3k have in turn been formulated to address the educational objectives. The next step is to identify the program core —a set of courses in the pro- gram curriculum designated to address the knowledge, skills, and attitudes specified in the outcomes. Required courses under the control of the program (for example, chemical engineering courses taken by all chemical engineering majors) are obvious candidates for the core. Required courses given by other programs (e.g., mathe- matics and humanities courses) may also be included, provided that they address program outcomes in a consistent manner. Elective courses and courses whose content varies substantially from one offering to another should not be included in the core. For each core course, a set of one or more outcome-related course learning objectives should be defined. A course learning objective is a statement of an observable student action that serves as evidence of
knowledge, skills, and/or attitudes acquired in a course [28]. The statement must include an observable action verb ( explain, calculate, derive, design, critique ,…) to qualify as a learning objective; state- ments of non-observable actions such as learn, know, understand, and appreciate might qualify as outcomes but not learning objec- tives. Understanding, for instance, cannot be directly observed; the student must do something observable to demonstrate his or her understanding. For examples of acceptable learning objectives, see Appendix A. Outcome-related learning objectives are the learning objectives for a core course that specifically address one or more program out- comes and are guaranteed to be in place in all offerings of the course, regardless of who happens to be teaching. Additional learn- ing objectives might be (and normally would be) defined by individ- ual instructors to reflect specific program requirements and their own personal goals, but the outcome-related objectives should be invariant. The program can then reasonably claim that if one or more of these course learning objectives address a particular pro- gram outcome, the course addresses the outcome, which is precisely the sort of information that ABET evaluators look for in the self- study. If the course is taught outside the program, having the presenting department sign off on the outcome-related objectives can strengthen the claim. To keep track of how and where program outcomes are addressed in the curriculum, a course assessment matrix might be constructed for each core course, with a column for each program outcome and a row for each outcome-related learning objective. Entries of 1, 2, and 3 inserted in a cell of the matrix respectively indicate that an objective addresses an outcome slightly, moder- ately, or substantively. Table 2 shows such a matrix. Once the course assessment matrices have been prepared, a program outcome assessment matrix can be constructed as shown in Table 3, with columns for program outcomes and rows for program outcome indicators and core courses. Entries of 1, 2, and 3 in the matrix re- spectively denote slight, moderate, and substantive relevance of the outcome indicators and core courses to the program out- comes. This matrix provides a concise summary of how the pro- gram outcomes are assessed and the courses to concentrate on when attempting to raise the attainment level of a particular out- come. The entries for a course should be based on a review of course materials (syllabi, learning objectives, tests and other as- sessment measures, and the course assessment matrix) conducted by a committee that includes all faculty members who teach the course. A common concern of ABET evaluators has to do with out- comes addressed in only one or two courses (especially if the courses are taught outside the program), such as communication skills ad- dressed only in one or two general education courses and safety or ethics addressed only in the capstone design course. Programs are advised to distribute their coverage of each outcome throughout the program, not only for appearance’s sake but to provide repeated practice and feedback in the skills the students will need to meet the outcome performance target. Once the program assessment has been carried out, asterisks may be placed next to matrix entries for outcome indicators in a copy of the program assessment matrix to indicate that the relevant performance targets have been met. (This information would not necessarily be included in the self-study but could serve for internal program use only.) Entries without asterisks would identify possible
10 Journal of Engineering Education January 2003
focal points for the continuous improvement effort mandated by Criterion 3.
B. Formulating Outcome-Related Course Learning Objectives Consider the following illustrative program outcome: The program graduates will be able to analyze important social and environmental problems and identify and discuss ways that engineers might contribute to solutions, including technological, economic, and eth- ical considerations in their analysis. It might reasonably be claimed that Engineering Criteria Out- comes 3e (identifying engineering problems), 3f (understanding professional and ethical responsibility), 3h (understanding global and societal implications of engineering solutions), and 3j (knowl- edge of contemporary issues) all map onto this hypothetical program outcome. For a program to meet the requirements for accreditation, each of Outcomes 3a–3k must map onto one or more program out- comes in this manner, from which it follows that the core courses in the program curriculum must collectively include learning objectives that address each of Outcomes 3a–3k. (There is no need for any in- dividual course to address all 11 outcomes, however, and it would be a rare course indeed that does so.)
It takes little skill to write learning objectives for some of the Criterion 3 outcomes. Almost any objective that could be written for an engineering course, for example, could be plausibly claimed to address Outcome 3a (apply knowledge of mathematics, science, and engineering), and it would also not be difficult to write objec- tives that address Outcome 3k (use modern engineering techniques, skills, and tools). Other outcomes pose somewhat greater chal- lenges. For example, Outcome 3e (identify, formulate, and solve engineering problems) requires some thought. Solving engineering problems is not a problem—most traditional course objectives in- volve problem-solving of one type or another—but objectives that clearly define the skills involved in problem identification and for- mulation are not obvious. Having to write objectives for some of the other outcomes throws most engineering professors into completely unfamiliar ter- ritory. Little in their background or experience provides a basis for knowing how students might show an ability to work effectively in multidisciplinary teams (3d) or to engage in lifelong learning (3i), or how they might demonstrate an understanding of professional or ethical responsibility (3f) or of the impact of engineering solutions in a global and societal context (3h).
January 2003 Journal of Engineering Education 11
Table 2. Course assessment matrix: CHE 205.
Illustrative learning objectives for each of Outcomes 3a–3k are given in Appendix B, and an exhaustive list of attributes for each ele- ment of each outcome is provided in Reference 9. Instructors seeking to formulate outcome-related learning objectives for their courses may begin by adapting items from either of these sources. If the at- tributes in the second list are not directly expressed in measurable terms (e.g., if they begin with words like “know” or “understand” or “appreciate,”), the instructors may recast them using appropriate ac- tion words, many of which are also suggested in Reference 9.
Once program outcomes have been formulated and outcome in- dicators and performance targets specified, outcome-related learn- ing objectives should be drafted for all core courses and a plan should be made for assessing the degree to which the objectives are being met. The assessment plan should also specify who is responsi- ble for each part of the assessment, when the assessment will be performed, and who will receive the results [74]. Triangulation (using multiple methods to obtain and verify a re- sult) is an important feature of effective assessment [10]. The more tools used to assess a specific program outcome or course learning objective, the greater the likelihood that the assessment will be both valid (meaning that what the chosen method is actually assessing matches what is supposedly being assessed) and reliable (the conclu- sion would be the same if the assessment were conducted by other assessors or again by the same assessor). Following are some possi- ble program-level (P) and course-level (C) assessment tools:
Nichols [61] and Prus and Johnson [69] summarize the strengths and weakness of many of these assessment tools. The reliability of objective tests such as standardized multiple- choice and (setting aside questions related to partial credit) quanti- tative problem-solving tests may be demonstrated with relatively little difficulty. On the other hand, ratings of such student products as portfolios and project reports are necessarily matters of opinion, and designing reliable rating methods can be difficult. An effective approach is to identify aspects of the product or presentation to be rated (e.g., for grading project or laboratory reports, the aspects might be technical soundness, organization, thoroughness of dis- cussion, and quality of writing), select a weighting factor for each aspect, and construct a rubric —a form on which the evaluator as- signs numerical ratings to each specified aspect and then uses the specified weighting factors to compute an overall rating. Trevisan et al. [85] offer suggestions regarding the effective design and use of rubrics, including a recommendation that the characteristics of the highest and lowest ratings and the midpoint rating for each feature be spelled out fairly explicitly. If several raters complete forms inde- pendently and then reconcile their ratings, the result should be very reliable, and the reliability can be increased even further by giving raters preliminary training on sample products or videotaped presentations. Considerable expertise is required to design valid questionnaires and interviews [20, 33, 82], so unless an already validated instru- ment is available, assistance from a knowledgeable consultant should be sought when using these assessment tools. Similarly, as- sembling and evaluating student portfolios is a complex and time- consuming task that can become completely unmanageable without careful planning. Several resources are available to assist in this planning for portfolios in general [7, 18, 62, 64] and for electronic portfolios [6, 73, 89]. More detailed discussions of assessment in the context of engi- neering program accreditation are given by Besterfield-Sacre et al. [9, 10], McGourty et al. [55], Olds and Miller [62], Rogers [71], Rogers and Sando [72], and Scales et al. [75]. Deek et al. [19] discuss the assessment of problem-solving skills.
The ABET engineering criteria have been discussed extensively in articles and presentations since they were first announced, but most of the discussion has focused on assessing Outcomes 3a–3k, with relatively little being said about what must be done to achieve those outcomes. The tacit assumption seems to be that determining whether or not students have specific skills is much harder than equipping them with those skills. In fact, the opposite is closer to the truth. We know a great deal about how to assess communica- tion skills, for example, but judging from the common complaints that most engineering graduates cannot write a coherent report or give a comprehensible talk, we clearly have not yet worked out how to raise those skills to satisfactory levels. In Section A we outline instructional methods that address each of the Criterion 3 outcomes and cite references on how to imple- ment them and on the research that supports their effectiveness. Sections B and C discuss cooperative learning and problem-based learning, two instructional approaches that have the potential to address all eleven Criterion 3 outcomes effectively. For additional
January 2003 Journal of Engineering Education 13
descriptive details and research findings about the methods to be de- scribed, see Bransford et al. [13], McKeachie [57] and Wankat [86].
A. General Instructional Methods The more explicitly students know what they are expected to do and the more practice they get in doing it, the greater the likelihood that they will acquire the desired skills [28, 34, 49]. An effective ap- proach to achieving any desired learning outcome is therefore to show the students the course learning objectives that address that outcome, either on the first day of the course or (better) in study guides for the course tests. Other instructional techniques that ad- dress specific Criterion 3 outcomes are suggested in Appendix C. While a full discussion of all of the outcomes is beyond the scope of this paper, we briefly discuss two of them as illustrations. Let us first examine Outcome 3b (ability to design and conduct experiments, analyze and interpret data). In the traditional engineer- ing laboratory course, the students work through a series of fairly rigidly prescribed experiments in which they follow instructions on equipment operation, collect the prescribed data, shut down, do the prescribed data analysis, and write and submit a report. In terms of the four elements of Outcome 3b, they can certainly be said to have conducted experiments, but whether they can claim to have done anything meaningful by way of analyzing and interpreting data is a matter of opinion, and experimental design has clearly not entered the picture. Alternative ways to conduct the laboratory course offer much bet- ter prospects of satisfying Outcome 3b and greatly improving the learning experience. Perhaps the most promising approach would be to run fewer but more open-ended experiments. For a given experi- ment, the students would be given an objective (determine a physical property, establish an empirical correlation, validate or refute a theo- retical prediction,…), provided with enough training to keep them from destroying the equipment or injuring themselves, and turned loose. It would be up to them to design the experiment (choose ex- perimental conditions, specify how many runs to carry out at each condition and the data to be collected, plan the data analysis to be carried out), run it and collect the data, perform the data analysis and interpretation, draw conclusions, and prepare and submit the report. A lab course conducted in this manner could legitimately claim to be addressing all of the elements of Outcome 3b. Addressing an outcome and satisfying it are not synonymous, however. If students are to perform well on the Outcome 3b indica- tors built into the program assessment plan, they must be helped to develop the skills in question. A general educational principle is, don’t assess skills that have not been taught. Starting in the first week of the course, instruction should be provided in experimental design and statistical data analysis and any other topics that have not been solidly addressed earlier in the curriculum. The instruction may take the form of mini-lectures, supplementary readings, or best of all, in- teractive multimedia tutorials if good ones can be found or prepared. Another effective technique is to provide real or hypothetical reports that illustrate both good and bad approaches to experimental design, data analysis and representation, interpretation and discussion, and report preparation; have the students critique the reports in teams; and then give them feedback on their critiques. Another well-known educational principle is that the assessment drives the learning. If students know they are going to be held indi- vidually accountable for course material, most will make a serious attempt to learn it; without the individual accountability, many
overburdened engineering students will choose to spend their time in more productive ways. For example, if an experiment is carried out by a team and team member A is responsible for the statistical data analysis, members B, C, and D may not try to understand or even read that section of the final report. However, if individual tests that cover statistical analysis are built into the course and study guides containing related objectives are handed out beforehand, the chances that all four students will make the effort to learn the mate- rial increase dramatically. Another instructional strategy is to ran- domly select team members to report on different sections, making the designation a short time before the reports are due, and have the team grade depend in part on the quality of the reports. The stu- dents will then be forced to learn the entire report content and not just the parts for which they were responsible. Most of the learning that takes place may occur in the tutoring sessions that precede the reports. Since the expert in, say, statistical analysis knows that her grade depends in part on how well her teammates can explain what she did, she will make it her business to see that they understand it. Laboratories are not the only places experimental skills can be ac- quired, and no outcome should be addressed in only a single course in the curriculum. In lecture courses, real or simulated experimental data may be provided in classroom exercises or in homework prob- lems and the students can be asked to perform the appropriate data analysis and interpretation. Particular care should be taken to build experimental error or discrepant results into the data to emphasize the idea that in the laboratory (as opposed to textbooks) things don’t always go the way they’re supposed to. In other class activities and assignments, the students can be asked to design an experiment to measure a variable or property or validate a theory or empirical correlation being discussed in the lectures. As before, if this part of the course content is to be taken seriously, it should be included in study guides and on tests. Let us move now to Outcome 3i (recognize the need for and be able to engage in lifelong learning). Candy [16] defines lifelong learning skill as the ability to “continue one’s own self education be- yond the end of formal schooling.” Drawing on work of McCombs [53], Marra et al. [51] suggest that if students are to be motivated and equipped to continue teaching themselves, their formal educa- tion must go beyond presentation of subject content to address four objectives: (1) helping them to understand their own learning processes, (2) requiring them to take responsibility for their own learning, (3) creating an atmosphere that promotes confidence in their ability to succeed, and (4) helping them see schooling and edu- cation as personally relevant to their interests and goals. The instructional methods suggested in Appendix C for ad- dressing Outcome 3i are consistent with these goals (as are the learning objectives suggested for this outcome in Appendix B). Ac- quainting students with their learning styles is a direct and effective way to help them understand their learning process [25]. Assign- ments that require independent literature and Web searches pro- mote a sense of individual responsibility for learning and also help develop the skill to find and organize information in the absence of texts and course notes. Presenting realistic and interesting techno- logical and socially relevant problems and asking the students to contemplate approaches to solving them ( problem-based learning , discussed in greater detail in the next section)—and assuring them that they’re going to have to do that all the time as engineers—may be the best way to impress on them the need for lifelong learning. Giving them repeated practice in formulating solution approaches
14 Journal of Engineering Education January 2003
The preparation of this work was supported by the SUCCEED Engineering Education Coalition (NSF Cooperative Agreement EEC-9727411). The authors are indebted to Lisa Bullard of North Carolina State University, Gary Huvard of Virginia Common- wealth University, and George Peterson of ABET for their insight- ful critiques of an early draft.
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Glossary Of Accreditation Terminology
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the outcomes in its curriculum, and they must be guaranteed to be in place whenever the course is given. Core courses would also generally include other learning objectives unrelated to program outcomes. We have defined these terms because they or variants of them ap- pear in the accreditation literature and in published self-study re- ports, but there is no requirement that any individual self-study make use of all of them. The only ones mentioned by ABET are the first two (program educational objectives and program outcomes) and the ninth one (course learning objectives); the other terms might or might not be included in a self-study, depending on how the pro- gram chooses to approach the engineering criteria.
Illustrative Learning Objectives for Outcomes 3a–3k
Outcome 3a (apply knowledge of mathematics, science, and engineer- ing) and Outcome 3k (use modern engineering techniques, skills, and tools) The student will be able to (insert the usual engineering course objectives).
Outcome 3b (design and conduct experiments, analyze and interpret data) The student will be able to design an experiment to (insert one or more goals or func- tions) and report the results (insert specifications regarding the required scope and structure of the report). Variants of this objective could be used in traditional lecture courses as well as laboratory courses. conduct (or simulate) an experiment to (insert specifications about the goals of the experiment) and report the results (insert specifications regarding the scope and structure of the report). develop a mathematical model or computer simulation to cor- relate or interpret experimental results (insert specifications regarding the experiment and the data). The results may be real data from a laboratory experiment or simulated data given to students in a lecture course. list and discuss several possible reasons for deviations be- tween predicted and measured results from an experiment, choose the most likely reason and justify the choice, and formulate a method to validate the explanation.
Outcome 3c (design a system, component, or process) The student will be able to design a system (or component or process) to (insert one or more goals or functions) and report the results (insert specifi- cations regarding the required scope and structure of the report). Variants of this objective could be included in tradi- tional lecture courses (including the freshman engineering course) as well as the capstone design course. use engineering laboratory data to design or scale up a system (or component or process). build a prototype of a design and demonstrate that it meets performance specifications.
list and discuss several possible reasons for deviations between predicted and measured results from an experi- ment or design, choose the most likely reason and justify the choice, and formulate a method to validate the explanation.
Outcome 3d (function on multi-disciplinary teams) The student will be able to identify the stages of team development and give examples of team behaviors that are characteristic of each stage. summarize effective strategies for dealing with a variety of in- terpersonal and communication problems that commonly arise in teamwork, choose the best of several given strategies for a specified problem, and justify the choice. function effectively on a team, with effectiveness being determined by instructor observation, peer ratings, and self- assessment. explain aspects of a project, process, or product related to specified engineering and non-engineering disciplines.
Outcome 3e (identify, formulate, and solve engineering problems) The student will be able to troubleshoot a faulty process or product (insert specifications regarding the nature of the process or product) and identify the most likely sources of the faults. create and solve problems and identify their levels on Bloom’s Taxonomy. examine a description of a problematic technology-related situation and identify ways that engineers might contribute to a solution.
Outcome 3f (understand professional and ethical responsibility) Given a job-related scenario that requires a decision with ethical implications, the student will be able to identify possible courses of action and discuss the pros and cons of each one. decide on the best course of action and justify the decision.
Outcome 3g (communicate effectively) The student will be able to critique writing samples and identify both strong points and points that could be improved in grammar, clarity, and organization. critique oral presentations and identify both strengths and areas for improvement. write an effective memo (or letter, abstract, executive sum- mary, project report) or give an effective oral presentation… (insert specifications regarding the length and purpose of the communication and the intended audience).
Outcome 3h (understand the global/societal impact of engineering solutions) The student will be able to discuss historical situations in which technology had a major impact on society, either positively or negatively or both, and speculate on ways that negative results might have been avoided. propose a solution or critique a proposed solution to an engineering problem, identifying possible negative global or
20 Journal of Engineering Education January 2003
installed and failed to achieve the specified delivery rate and ask for possible reasons. (Responses to such questions might include computational errors, measurement errors, instrument calibration errors, violations of assumptions or inappropriate approximations or failure to account for im- portant factors in the design calculation, flaws in the pur- chased equipment, incorrect choice of model, algorithm, or formula, equipment failure of one type or another, sabotage, etc.) As part of a homework assignment, ask students to make up a problem having to do with the material taught in class that week. Tell them that they will get a minimal passing grade for a completely straightforward formula substitu- tion problem and to get a higher grade their problem must call for deep understanding or critical or creative thinking on the part of the problem solver. Provide constructive feedback and examples of good responses. In a subsequent assignment, ask them to make up and solve a problem hav- ing to do with that week’s material, and later ask them to make up and solve a problem having to do with what they covered that week in this class and in some other class in the curriculum (multidisciplinary thinking), or a problem that involves an ethical dilemma (Outcome 3f) or a con- temporary issue (Outcome 3h or 3j). Make copies of some or all student-generated problems for assessment purposes and consider including good ones on course tests. (An- nounce your intention of doing so when the assignment is given.) [23]
Outcome 3f (understand professional and ethical responsibility) Include elements of ethical and professional responsibility in course learning objectives and on tests in at least one core en- gineering course in each year of the curriculum, including the capstone design course. Provide instruction in engineering ethics in the form of lectures or supplementary handouts. (A less effective alternative is to offer an elective course on pro- fessional and ethical responsibility.) Include several course-related professional/ethical dilem- mas in each engineering course that has professional and ethical issues in its learning objectives. Have students for- mulate responses and justifications individually, then reach consensus in pairs or teams of three. Provide constructive feedback and several alternative models of good responses, being sure to convey the idea that there is not one “correct” response and that what matters is the clarity and logical consistency of the justification [67]. Have the students re- formulate their initial responses to the dilemmas in light of the feedback.
Outcome 3g (communicate effectively) Incorporate “writing across the curriculum” or “writing to learn” methods into engineering courses [14, 39]. Include some qualitative descriptive problems (“Explain in terms a high school senior could understand the concept of ___”) in course learning objectives, in-class exercises and homework, and study guides and tests. Grade both technical correctness and clarity of expression. In courses that require technical report writing or oral presentation, provide preliminary instruction. Offer bad
examples for students to critique and good and bad examples for them to compare and contrast. Have students (or student teams) critique first drafts or pre- sentations of other students’ (teams’) reports, considering both technical accuracy and presentation quality in the cri- tiques. For written reports, collect but do not grade the first drafts; for written and oral reports, grade both the critiques and the revised draft or final presentation.
Outcome 3h (understand impact of engineering solutions in a global/societal context) and Outcome 3j (know contemporary issues) Incorporate some in-class exercises, homework problems, and/or case studies that involve current global/societal issues in several engineering courses, including freshman engineering and capstone design courses. (Recent newspaper articles and science and society texts are good sources of topics.) Include such issues as environmental/economic tradeoffs, health and safety/economic tradeoffs, problems related to globalization such as movement of production facilities to other countries, total quality management, and pros and cons of government regulation of private industry. Ask students to generate potential solutions and evaluate them. Require such discussions as part of all major design projects. (A less effective approach is to include a “Science and Society” course in the curriculum.)
Outcome 3i (recognize need for and be able to engage in lifelong learning) Teach students about learning styles, help them identify the strengths and weaknesses of their style, and give them strate- gies to improve their study and learning skills [25]. Require library and Web searches and documentation of ref- erences. Grade on the thoroughness of the searches and the quality of the documentation. Occasionally introduce case studies of realistic industrial problems and have the students identify what they would need to know to solve them and how they would go about obtaining the needed information. (In other words, use problem-based learning.) Use active and cooperative learning (see Section V-C and Appendix E), both approaches that move students away from relying on professors as the sole source of information and accustom them to relying on themselves and one another. In general, anything done to meet Criteria 3e (identify and formulate engineering problems), 3f (understand professional and ethical responsibility), and 3h (understanding of global/societal context of engineering solutions) automatically addresses Criterion 3i.
Outcome 3k (Use modern engineering techniques, skills, and tools) Have students use state-of-the-art technology for engineer- ing system design, control, and analysis, mathematical analy- sis, Web-based research, writing, and communication. Use computer simulations to conduct extensive parametric studies, process optimization, and “what-if” explorations. Use modern equipment and instrumentation in undergradu- ate laboratories. Include plant visits and presentations by practicing engineers in required engineering courses to make students aware of modern engineering tools and practices.
22 Journal of Engineering Education January 2003
Problem-Based Learning Methods that Address Outcomes 3a–3k
Outcome 3a (apply knowledge of mathematics, science, and engineering) The traditional instructional approach in science, mathematics, engineering and technology that presents “fundamentals” and then (as much as three years later) presents the applications that make use of the fundamentals has repeatedly been associated with low motivation, poor learning, negative attitudes toward the subject, and high student attrition [84]. Virtually all modern research-based references on effective teaching and learning agree that students have greater motivation to learn and learn more effectively when they perceive a need to know the material being taught [30, 70]. Es- tablishing a need to know material before teaching it is almost by definition what problem-based learning does.
Outcome 3b (design and conduct experiments, analyze and interpret data) Rather than having student teams work through a large num- ber of pre-designed experiments in the engineering laboratory course, assign a small number of problems that require experi- mentation to solve (choosing problems that can be solved with existing or readily obtainable resources) and have the student teams devise and implement experiments to solve them. Provide instruction or resources for self-study in experimental design, statistical data analysis, instrument calibration, equipment opera- tion, etc., only after the teams have encountered a need to know the material.
Outcome 3c (design a system, component, or process) In the capstone design course, do not provide instruction or resources for self-study in the elements of the design process— conceptual design, cost and profitability analysis, CAD, optimiza- tion, etc.—until the student teams encounter a need for instruction in those topics in the course of developing their designs.
Outcome 3d (function on multidisciplinary teams) Assign problems whose solutions require material from several disciplines. (It would be difficult to find problems with the complex- ity and open-endedness needed to be suitable for problem-based learning that fail to satisfy this condition.) Assign different team members to take primary responsibility for each discipline, making sure to hold all team members accountable for the work done by each of them. (For suggestions about how to achieve this individual accountability, see Appendix E.)
Outcome 3e (identify, formulate, and solve engineering problems) Problem-based learning is an ideal instructional approach for helping students develop skills in problem identification, formu- lation, and solution, in that it explicitly requires students to do all three in the course of analyzing complex problems. Simply using PBL is therefore a major step toward addressing this outcome. To further facilitate development of problem formulation skills, have students formulate their own focus problems once they have acquired some experience with instructor-formulated problems.
Outcome 3f (understand professional and ethical responsibility) Incorporate professional and ethical dilemmas in focus problems. To impart a unique understanding of professional responsibilities, use a variant of the Virginia Commonwealth University student consulting team experience [40].
Outcome 3g (communicate effectively) Development of communication skills occurs automatically in problem-based learning as long as written or oral reporting is part of the implementation, especially if students work on the problems in structured teams. The greatest benefit is obtained if the implemen- tation adheres to the principles of cooperative learning delineated in Appendix E.
Outcome 3h (understand impact of engineering solutions in a global/societal context) Choosing PBL focus problems that have global or societal implications may be the most effective way of addressing this out- come. For example, assign the students to design a small, inexpen- sive, easily portable solar-powered water purification system for use in rural areas in developing countries and to explore its potential technical and economic benefits.
Outcome 3i (recognize need for and be able to engage in lifelong learning) Any instructional method that transfers some of the burden of learning from the instructor to the students gives students an aware- ness of the need to assume this burden and helps them develop their skills at doing so. Problem-based learning is a quintessentially student-centered instructional approach, and the complex open- ended problems that provide the basis of the approach are exactly the types of problems the curriculum should be preparing the students to address throughout their careers.
Outcome 3j (know contemporary issues) If focus problems involve contemporary issues, the students will end by knowing the issues to an extent that no other educational experience could provide.
Outcome 3k (use modern engineering techniques, skills, and tools) As stated previously, focus problems can be chosen to address any technique, skill, or tool that the instructor wishes to address.
Cooperative Learning Methods that Address Outcomes 3a–3k To use cooperative learning, the instructor should have some or all course assignments (problem sets, laboratory experiments, de- sign projects) done by teams of students that remain together for at least one month and as much as the entire semester. Roles should be defined for team members that rotate from one problem set, lab ex- periment, or phase of the project to the next. Possible roles are listed below: (All settings) Coordinator (schedules meetings, makes sure all team members know what they are supposed to be doing and deadlines for doing it, recorder (coordinates preparation of the
January 2003 Journal of Engineering Education 23
work out an agreement that addresses everyone’s issues and feelings.
Outcome 3h (understand impact of engineering solutions in a global/societal context) Use structured controversy [41] to analyze case studies of contro- versial engineering solutions that have had a global or societal im- pact. Give each team member or pair of team members a position or possible alternative solution to advocate and material to help them develop arguments for their position (or have them do their own re- search, which will also address Outcome 3i), and then have them argue their positions in an intra-team debate. After each side has made its case, have them work as a team to formulate and justify a consensus position.
Outcome 3i (recognize need for and be able to engage in lifelong learning) Using cooperative learning in any way at all moves students away from depending on teachers as resources and toward relying on themselves and their peers, the principal resources for lifelong
learning. Having to work in CL teams promotes recognition of the need for independent and interdependent work, and the ex- perience of doing so promotes the ability to do so successfully.
Outcome 3j (know contemporary issues) Require teams to make up problems that place course content in the context of contemporary issues (which also addresses Outcome 3e). The issues may relate to professional or ethical dilemmas (Out- come 3f) and/or global or societal issues (Outcome 3h). In subse- quent assignments, have teams solve other teams’ problems.
Outcome 3k (use modern engineering techniques, skills, and tools) In any group, some students are likely to have greater computing skills than their teammates have. If computer applications are in- cluded in course assignments done by cooperative learning teams, the novices will benefit from one-on-one tutoring from their more experienced colleagues and the latter students will receive the depth of learning that results from teaching others. The same argument can be made for any engineering technique, skill, or tool.
January 2003 Journal of Engineering Education 25