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Creativity In Problem Solving-Human Relation-Lecture Notes, Study notes of Human Resource Management

What can be more common than Human Relation. From the day we born we are in a relationship. This course is about human relations who interact in business environment. This talks how to communicate, how to act as a worker at any post in an organization. This lecture contains: Creativity, Problem, Solving, Characteristics, Barriers, Perceptual, Emotional, Intellectual, Environmental, Conditions

Typology: Study notes

2011/2012

Uploaded on 08/04/2012

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Lesson
09
CREATIVITY IN PROBLEM SOLVING
Creativity
Creativity: The ability to use ā€˜imagination’ or power of mind to develop new and original ideas or
things.
Creativity can provide all the solutions to the complex problems of the workplace. Creative thinking is a
positive, generative force that uses imagination to power business.
Creativity in problem solving
Creativity is the ability to develop good ideas that can be put into action.
Adaptive creativity involves improving an existing system, whereas innovative creativity involves
creating something new.
Characteristics of Creative Workers
Creative people are more mentally flexible than others, allowing them to overcome the traditional way
of looking at problems.
The characteristics of creative workers can be grouped into three broad areas, as described below.
1. Knowledge
2. Intellectual Abilities
3. Personality
Barriers to creativity
1. Perceptual
2. Emotional
3. Intellectual
4. Environmental
Identify obstacles - do something about it!
For solving problems, divergent and convergent thinking can help
Unlock creativity - keep logic at bay
Conditions for Creativity
The characteristics of creative workers can be grouped into three broad areas, as described below.
1. Knowledge. Creative thinking requires a broad background of information, including facts and
observations. Knowledge supplies the building blocks for generating and combining ideas.
2. Intellectual Abilities. Creative workers tend to be bright rather than brilliant and remain young in
thinking and retain curiosity. The key to creative intelligence is insight, an ability to know what
information is relevant, find connections between the old and the new, combine facts that are
unrelated. See the ā€œbig picture.ā€ Creativity can stem from both fluid intelligence and crystallized
intelligence. (Intelligence, Knowledge, experience, wisdom).
3. Personality. Non-cognitive factors contribute heavily to creativity. Creative people are self-
confident, can tolerate isolation, and are often nonconformists.
How Creativity Comes?
xCreativity takes place when three components come together: expertise, creative-thinking skills,
and the right type of motivation. Expertise refers to the necessary knowledge to put facts
together.
xCreative thinking refers to how flexibly and imaginative individuals approach problems.
xPersistence and seeking ideas intentionally are also important.
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Lesson 09 CREATIVITY IN PROBLEM SOLVING

Creativity Creativity: The ability to use ā€˜imagination’ or power of mind to develop new and original ideas or things.

Creativity can provide all the solutions to the complex problems of the workplace. Creative thinking is a positive, generative force that uses imagination to power business.

Creativity in problem solving Creativity is the ability to develop good ideas that can be put into action. Adaptive creativity involves improving an existing system, whereas innovative creativity involves creating something new.

Characteristics of Creative Workers Creative people are more mentally flexible than others, allowing them to overcome the traditional way of looking at problems. The characteristics of creative workers can be grouped into three broad areas, as described below. 1. Knowledge 2. Intellectual Abilities 3. Personality

Barriers to creativity

1. Perceptual 2. Emotional 3. Intellectual 4. Environmental

Identify obstacles - do something about it! For solving problems, divergent and convergent thinking can help

Unlock creativity - keep logic at bay

Conditions for Creativity The characteristics of creative workers can be grouped into three broad areas, as described below.

1. Knowledge. Creative thinking requires a broad background of information, including facts and observations. Knowledge supplies the building blocks for generating and combining ideas. 2. Intellectual Abilities. Creative workers tend to be bright rather than brilliant and remain young in thinking and retain curiosity. The key to creative intelligence is insight, an ability to know what information is relevant, find connections between the old and the new, combine facts that are unrelated. See the ā€œbig picture.ā€ Creativity can stem from both fluid intelligence and crystallized intelligence. (Intelligence, Knowledge, experience, wisdom). 3. Personality. Non-cognitive factors contribute heavily to creativity. Creative people are self- confident, can tolerate isolation, and are often nonconformists.

How Creativity Comes?

 Creativity takes place when three components come together: expertise, creative-thinking skills, and the right type of motivation. Expertise refers to the necessary knowledge to put facts together.  Creative thinking refers to how flexibly and imaginative individuals approach problems.  Persistence and seeking ideas intentionally are also important.

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 The right type of motivation centers around fascination with, or passion for, the task rather than searching for external rewards.  Passion and intrinsic motivation result in the flow experience.  Factors outside the person are also important for creativity.  Necessity is the mother of invention. Another condition that fosters creativity is enough conflict and tension to put people on edge.  Encouragement, including a permissive atmosphere that welcomes new ideas, contributes to creativity.  Finally, humor is a key environmental condition for enhancing creativity.

Tips

 The problem as first stated is rarely the true problem. Ask at least five times. Always restate the problem as many ways as you can; change the wording, take different viewpoints, and try it in graphical form.  Describe the problem to laymen and also to experts in different fields.  Don’t try to learn all the details before deciding on a first approach.  Make the second assault on a problem from a different direction.  Transforming one problem into another or studying the inverse problem often offers new insights. If you don’t understand a problem try explaining it to others and listening to yourself.  Test the extremes: If you can’t make it better try making it worse and analyzing what happens.

Tips to solve problems creatively

 If the problem you are trying to solve has already been solved by others, learn that solution first, even if you intend to modify it.  Begin by solving the simplest version of the problem.  Build your solution incrementally  Avoid focusing on a single solution  Avoid hidden assumptions  Be patient and retain perseverance  Don’t expect to find permanent solutions

Improving creativity Many strategies and techniques can improve creativity, and all of them help people move beyond intellectual constraints. The goal of these experiences is to think like a creative problem solver.

1. Concentrate on the problem or task At limes, we think we are thinking intently about our problem, yet in reality we may be thinking about something that interferes with creativity. Distractions: They can hamper the development of new ideas 2. Overcome traditional mindset Mental flexibility helps a person overcome a traditional mental set, a fixed way of thinking about objects and activities. An effective way of overcoming a traditional mind set into challenge, the status quo. 3. Discipline yourself to think laterally Vertical thinking is an analytical, logical process that results in few answers. In contrast, lateral thinking spreads out to find many different alternative solutions to a problem. Critical thinking is vertical, and creative thinking is lateral. To learn to think laterally, develop the mental set that every problem has multiple solutions. 4. Conduct brainstorming sessions The best-known method of improving creativity is brainstorming, a technique by which group members think of multiple solutions to a problem.

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