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CRCR Exam Questions and Answers (Graded A+), Exams of Nursing

A list of questions and answers related to healthcare compliance, Medicare regulations, insurance verification, scheduling, and revenue cycle management. It covers topics such as the purpose of OIG work plan, Medicare three-day window rule, modifier usage, hospice programs, HIPAA transactions, managed care plans, and charity care. The document also includes examples of calculations related to patient liability and contract discounts. It is a useful resource for students and professionals in healthcare management and administration.

Typology: Exams

2023/2024

Available from 02/06/2024

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CRCR EXAM QUESTIONS AND
ANSWERS (GRADED A+) 2024
code of conduct - SOLUTION hospital establish compliance standards
Purpose of OIG work plan? - SOLUTION communicate issues that will be reviewed during the year for
compliance with Medicare regulations
Medicare pt. admitted on Friday, what services fall within the three day window rule? - SOLUTION Dx
services and related charges provided on the W,R, and F before adm.
What does modifier allow a provider to do? - SOLUTION Report a specific circumstance that affected a
procedure or service without changing the code or its definition
Out pt. dx services provided within 3 days of adm. of a medicare benef. to an IPPS hospt, what must
happen to these charges - SOLUTION combined with the in pt. bill and paid under the MS-DRG system
Why is OIG pursuing the medicare Secondary Payer - SOLUTION reviews medicare payments for
beneficiaries who have other insurance and assesses the effect. of procedures in preventing inappro.
medcare payments for benef. with other ins. coverage
Recurring or series registration? - SOLUTION one reg. record is created for multi days of service
Nonemergency pt. who comes for service w/out prior notif. to the provider called? - SOLUTION
unscheduled pt.
stmnts apply to observ. pt. type - SOLUTION used to evaluate the need for an in pt. adm.
which services are hospice programs required to provide on an around the clock basis - SOLUTION
physician, nursing, pharmacy
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ANSWERS (GRADED A+) 2024

code of conduct - SOLUTION hospital establish compliance standards

Purpose of OIG work plan? - SOLUTION communicate issues that will be reviewed during the year for

compliance with Medicare regulations

Medicare pt. admitted on Friday, what services fall within the three day window rule? - SOLUTION Dx

services and related charges provided on the W,R, and F before adm.

What does modifier allow a provider to do? - SOLUTION Report a specific circumstance that affected a

procedure or service without changing the code or its definition Out pt. dx services provided within 3 days of adm. of a medicare benef. to an IPPS hospt, what must

happen to these charges - SOLUTION combined with the in pt. bill and paid under the MS-DRG system

Why is OIG pursuing the medicare Secondary Payer - SOLUTION reviews medicare payments for

beneficiaries who have other insurance and assesses the effect. of procedures in preventing inappro. medcare payments for benef. with other ins. coverage

Recurring or series registration? - SOLUTION one reg. record is created for multi days of service

Nonemergency pt. who comes for service w/out prior notif. to the provider called? - SOLUTION

unscheduled pt.

stmnts apply to observ. pt. type - SOLUTION used to evaluate the need for an in pt. adm.

which services are hospice programs required to provide on an around the clock basis - SOLUTION

physician, nursing, pharmacy

ANSWERS (GRADED A+) 2024

purpose of initial step in put pt. testing scheduling process - SOLUTION identifying the correct pt. in

the providers database or add the pt. to the database

scheduler instructions are used to prompt the scheduler to do what? - SOLUTION complete the

scheduling process correctly based on service requested medicare guidelines require that when a test is ordered for which an LCD or NCD exists, the info

provided on the order must include which of the following? - SOLUTION documentation of the

medical necessity for the test

advantage of pre reg. program? - SOLUTION reduces processing times at the time of serivce

what data are required to est. a new MPI entry? - SOLUTION pts. name, DOB, sex

Which HIPAA trans. set provides electronic processing of ins, verif requests and responses? -

SOLUTION the 270-271 set

a mother and father both cover their 16 yo child as a dep. on their health ins, plans, which both follow

the bday rule. mothers dob is 1-19-68 and fathers dob is 7-19-67; whose plan is primary - SOLUTION

mothers

true about third party payers? - SOLUTION payments received by the provider from the payer respon.

for reimbursing the provider for the pts. covered services

co-payment? - SOLUTION fixed amt. that is due for a specific service

pts annual out of pocket limitation is 3000, excluding deduct. to date this cal. year the pt has satisfied the 500 deduct. and has paid 2300 in co insurance to various providers. max amount of coinsurance the

pt will owe - SOLUTION 700

ANSWERS (GRADED A+) 2024

what curcumstances would result in an incorrect nightly room charge? - SOLUTION if pt. transfer from

the ICU to medical/surgical floor is not reflected in the reg system

which stmnt describes the goal of fin counseling services - SOLUTION help the pt. understand

insurance coverage, including what the pt will owe for the current services hospital has an APC based contract for the payment of out pt. services. total anticipated charges for the visit are 2,380. the approved apc payment rate is 780. Where will the patient benefit package be

applied? - SOLUTION to the approved APC payment rate

pt. has met the 200 ind. deductible and 900 of the 1000 co-ins. resp. the co-ins. rate is 20%. the est. ins.

plan respon is 1975. what amt. of co-ins. is due from pt. - SOLUTION 100

which of the following items are considered valid proof of income documents. - SOLUTION copies of

paycheck stubs from the recent three months

When is a pt. considered to be medically indigent? - SOLUTION pt. outstanding med bills exceed a

defined dollar amt or percent of asset

what pt assets are considered in the fin assist app - SOLUTION primary residence

if the pt cannot agree to payment arrangments, what is the next best option - SOLUTION warn pt that

unpaid accts are placed w collection agencies for further processing

what are numbered receipts for - SOLUTION ensure all payments are properly acted for and

deposited

what is an effective tool to help staff collect payments at time of service - SOLUTION develop scripts

for the process of requesting payment

ANSWERS (GRADED A+) 2024

what must happen to cash, checks, and credit card transactions at the end of each shift - SOLUTION

balance

why is it important to have a high quality standards for reg. - SOLUTION bc quality failures affect the

providers Joint Commish results on review day

how does utilization review staff use correct ins info - SOLUTION obtain approval for in pt. days and

coordinate services

what core fin activities are resolved within pt. access - SOLUTION scheduling, pre-reg, ins verif, mng

care process

what is an unscheduled direct admission - SOLUTION pt. who is admitted from the physicians office

on an urgent basis

when is not appro to use an observ status - SOLUTION as a sub for in pt admission

pt who require periodic skilled nursing or therapeutic care receive services from what type of program -

SOLUTION home health agency

type of info that is typically collected during the scheduling contact - SOLUTION pt name, dob, sex, dx,

req test/proced, prefer dos, ordering phys, pt tele #

every pt who is new to health care provider must be offered what - SOLUTION printed copy f

providers privacy notice

which stmnt applies to self insured plans - SOLUTION employer assumes direct respon and risk for

employee healthcare claims

ANSWERS (GRADED A+) 2024

an acceptable way to complete MSP screening for a liability situation - SOLUTION ask if the current

service is related to an accident

which of the following is a valid reason for a payer to deny a claim - SOLUTION failure to complete

auth requirements

NOT a possible consequence of selecting the wrong pt in the MPI - SOLUTION claim is paid in full

comprehensive [re-reg data includes which of the following - SOLUTION complete insurance and

emergency contact info

which is true of medicare adv plan - SOLUTION a managed care plan for medicare beneficiaries

which is not a characteristics of a Medicaid HMO - SOLUTION Medicaid-eligible pts are never required

to join a Medicaid HMO plan

which stmnt describes APC (ambulatory payment classification) system - SOLUTION APC rates are

calculated on national basis and are wage adjusted by geographic region process does a managed care plan use to determing if health care servces are approp for a pt. condition -

SOLUTION auth services beofer they are provided and strictly limit days of in pt. care approved w/out

additional clinical info from the provider

a violation of EMTALA - SOLUTION registration staff members routinely contact mnged care plans for

prior auth before pt is seen by the on duty physician

stmnt is trueof important message from medicare notification requirements - SOLUTION notification

can be issued no earlier than 7 days before admission and no more than 2 days before discharge

ANSWERS (GRADED A+) 2024

true stmnt of internal in pt tansfers - SOLUTION transfers are coordinated by the bed-placement

coordinator and are not recorded in the system until the pt is moved to the receiving unit and bed

what is the self pay balance after insurance - SOLUTION portion of the adjudicated claim that is fure

from the patient

which of the following is an alternative to valid lonf-term payment plans - SOLUTION bank loans

pt has the following benefit plan: 400 per family member deductible, to max of 1200 per year and 2000 per family member co-ins, toa family max of 6000 per year, excluding the deductible. 5 family memebers are enrolled in this benefit plan. what is the max out of pocket exp that the family can occur during the

calender year - SOLUTION 6000

type of plan restricts benefits for nonemergency care to approced providers only - SOLUTION A PPO

plan

what does scheduling allow a provider staff to do - SOLUTION review the approp of the service

requested when an adult pt is covered by both his own and his spouses health ins plan, which of the stmnt is true -

SOLUTION pt ins is the primary ins.

claim is related to an accident, what must the hospital report - SOLUTION county in which the

accident occured mrs jones, a med beneficiary, was admitted to the hospital on june 20, 2010. as of the admission date, she had only used 8 in pt. days in the current benefit period. if not discharged, on what date will mrs.

jones exhaust her full coverage days - SOLUTION August 9, 2010

ANSWERS (GRADED A+) 2024

hoe does a health pln recover dollars paid for a liability claim from the liability carrier - SOLUTION

subrogation

type of acct adjustment results from the pt inability to pay a self balance - SOLUTION charity

adjustment according to the department of health and human services guidelines, which of the following is not

considered income - SOLUTION sale of property , house, or car

what must a provider do to qualify an acct as a medicare bad debt - SOLUTION pursue the acct for

120 days and then refer it to an outside collection agency

revenue cycle begins with scheduling a pt. for service and ends with what - SOLUTION archiving of the

fully resolved acct

how does increasing the provision for bad debts affect the financial statements - SOLUTION reduces

gross receivables and increase operating expense for the period

a successful medicare pay for performance initiative will likely result iin what - SOLUTION higher

payments while covering sicker beneficiaries

what are some component of the charge master - SOLUTION room charges and detailed ancillary

charges using pt specific info, calculate the pt liability for MRI of the right knww. the charge master price based on CPT code for MRI is 2500; the payers contract discount wtht the provider is 20% of the charges; the pt

benefit plan deductible of 80/20 with no limit on pt portion was met - SOLUTION 400

ANSWERS (GRADED A+) 2024

how are charges recorded as charity care treated - SOLUTION as a deduction from the revenue that is

reported as a footnote to the financial statments what type of utilization review are used to ensure that resources and services are provided in the most

efficient and effective ways - SOLUTION prospective review, concurrent review, and retrospective

review the situation where neither the pt nor spouse is employed is described to the payer using: -

SOLUTION a condition code

regulations and requirements for creating accountable care organizations which allowed providers to

beign creating these organization were finalized - SOLUTION 2012

what is correct discharge status code for a pt who is discharged to a swing bed unit in the same hospital -

SOLUTION 61

what is the primary responsibility of the recovery audit contractor - SOLUTION to correct identity

proper payments for medicare part a and b claims