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Business Research Methods lab.
Typology: Schemes and Mind Maps
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Lab 3 (1 Mark) Part I: Comment on the ethics of the following situations: a. A food warehouse club advertises “savings up to 30 percent” after a survey showed a range of savings from 2 percent to 30 percent below average prices for selected items. In this instance, the advertisement is moral. According to the survey's findings, chosen items can be purchased for savings ranging from 2 to 30%. As stated in the advertisement, "savings up to 30 percent" refers to savings ranging from 0 to 30 percent. However, the name of any products that qualify for the discount was omitted. b. A radio station broadcasts the following message during a syndicated rating service’s rating period: “Please fill out your diary” (which lists what media the consumer has been watching or listening to). If the marketing research results can only be used for statistical analysis on the most watched media without revealing individual's personal information, the current position is ethical. c. A furniture retailer advertises a market test and indicates that prices will only be 50 percent off for three days. Only after knowing the results of the market test can one make an ethical judgement about this circumstance. It is ethical if the test result also indicates that the price can be reduced to half for only three days; otherwise, it is unethical. d. A researcher tells a potential respondent that an interview will last 10 minutes rather than the 30 minutes he or she anticipates.
This circumstance is completely immoral. In this case, the potential respondent is essentially being misled by being told that the interview will only last 10 minutes, as opposed to the actual 30 minutes. In this case, the potential respondent has the ability to end the interview at any point after 10 minutes. e. A respondent tells an interviewer that she wishes to cooperate with the survey, but her time is valuable, so she expects to be paid for the interview. This circumstance is neither morally just nor wrong. The respondent has the absolute right to end the interview at any time. However, the interviewee must have been informed beforehand by the respondent that she must be paid for the interview. In this instance, the interviewer did everything right. f. When you visit your favorite sports team’s home page on the web, you are asked to fill out a registration questionnaire before you enter the site. The team then sells your information (team allegiance, age, address, and so on) to a company that markets sports memorabilia via catalogs and direct mail. In this circumstance, the situation is unethical. It is unethical for a marketing research team to sell a respondent's personal information to a third party. The respondent has the right to decide whether or not he or she wants to complete the questionnaire. Additionally, it is unethical if the market research team forces the responder to view the website's main page. Part II: Define business opportunity, business problem, and symptoms. Give an example of each as it applies to a university business school. A business opportunity is an idea or a situation that makes it possible to start or grow a successful and long-lasting firm.
d. Marlboro reads a research report written by the U.S. FDA. It indicates that the number of cigarette smokers in sub-Saharan Africa is expected to increase dramatically over the next decade. Marlboro reads a study summary from the US FDA. It shows that over the following ten years, there will likely be a significant increase in the number of cigarette users in sub-Saharan Africa. Depending on how Marlboro choose to interpret and respond to the information, this could be viewed as either an opportunity or a problem. It's a chance in the sense that sub-Saharan Africa has the potential to be a market for their goods.