POMPOM GROUP
Nguyễn Mai Khanh
Võ Nguyễn Như Quỳnh
Tạ Thị Anh Thư
Nguyễn Đăng Vũ Lợi
Ngô Thị Tâm Phúc
Nguyễn Thái Vân Giang
1. Today group presents the topic “Enterprise Resources Planning (ERP)”
2. Major suppliers of ERP in the world:
- SAP
- Oracle ERP Cloud
- Microsoft
- Infor
- IFS
- Epicor
- Sage
- Syspro
3. Read the case attached. What are the disadvantages of ERP?
- Costly and most of the expenses are consultant fees
- Not suitable for service companies
- Lack of cooperation with internal SAP team of experts
- Do not have enough features, for example tracking service calls
4. What are the costs related to the acquisition and maintenance of ERP?
-IT and other departments' hardware, network, & labor costs
- The licensing fees for an ERP system
- Implementation cost
- Cost of developing customized functionalities
- Process redesign cost for shifting from old system to ERP software
- Training cost to use the ERP software
- Maintenance cost
- Software upgrade cost
- Support fee if the software has bugs
