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3CX Basic Certification Practice Questions and Verified Answers Latest 2025-2026 Edition. Graded A
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Question: Are supported IP phones still covered when these have not been provisioned via 3CX, run custom templates and/or use outdated firmware versions? - ANSAnswer: No Question: Can 3CX be installed, activated and operated without internet access? - ANSAnswer: No Question: Can you provision and use remote extensions when using a "Standard Edition" license key? - ANSAnswer: No Question: Does the firewall checker check if ports have been altered by a firewall / router when data traverses it? - ANSAnswer: Yes Question: If the host running 3CX is also used as a DNS server, is it recommended to relocate 3CX to another host dedicated for 3CX? - ANSAnswer: Yes Question: Is iOS 13 the minimum version required to install the 3CX App on an iPhone? Answer: - ANSNo (It's actually iOS 12) Question: True or False: A 3CX App can use the same 3CX extension number as a desktop IP phone. - ANSAnswer: True
Question: True or False: Configuring a remote extension in STUN mode requires you to only port forward/NAT the SIP Port (Default 5060 UDP/TCP) on your Firewall - ANSAnswer: False Question: True or False: Configuring inbound rules for DIDs allows you to define different routing destinations, based on the time of day - ANSAnswer: True Question: True or False: Each IP phone can be provisioned to have a different Ring Tone - ANSAnswer: True Question: True or False: Every Digital Receptionist can be configured with a different language prompt set, allowing a multi language Digital Receptionist structure. - ANSAnswer: True Question: True or False: In order to be able to run the 3CX Web Configuration Wizard remotely, you must have HTTP port TCP:5015 port forwarded on the Firewall. - ANSAnswer: True Question: True or False: Provisioning is a term used, amongst other things, when IP phones load a predefined configuration file - ANSAnswer: True Question: True or False: SIP Forking is a term used when a call is forwarded to another extension when the call is not answered within a certain time frame. - ANSAnswer: False
Question: True or False: To upload an audio file to a Digital Receptionist, it must be in the following format: WAV, PCM, 8 kHz, 16 bit, mono - ANSAnswer: True Question: True or False: When provisioning BLF keys on an IP Phone, the default action is always to Blind Transfer and cannot be changed. - ANSAnswer: False Question: True or False: When remote, the 3CX App only needs to have Tunnel (default UDP/TCP:5090) and HTTPS (default TCP:5001) ports forwarded/NATed on your Firewall to provision and operate correctly. - ANSAnswer: True Question: True or False: When the Digital Receptionist timeout is reached, the prompt is always repeated. - ANSAnswer: False Question: True or False: When the Digital Receptionist timeout is reached, you can configure what action is taken. - ANSAnswer: True Question: True or False: You can upload MP3 files Digital Receptionists to be used as custom prompts - ANSAnswer: False Question: True or False: You should not create Extensions with numbers that are also Emergency Numbers in the country that the 3CX is operating - ANSAnswer: True
Question: You would like to test how two 3CX PBX installations can be bridged together. One license is a "3CX Standard Edition" and the other a "3CX Enterprise Edition". Can these editions be bridged? - ANSAnswer: Yes